ASG Eye Hospital IT Engineer Interview Questions and Answers

Remedy tool is used for ticketing and incident management in IT support.

• Remedy tool is used to log, track, and manage IT incidents and service requests.

• It helps in prioritizing and assigning tickets to the appropriate IT personnel.

• Users can also use Remedy tool to search for solutions to common IT issues.

• It provides reporting and analytics on IT incidents and service requests.

• Remedy tool can be customized to fit the sp