ARMSOFTECH.AIR Sales Supporter Interview Questions and Answers

Q1. Tell me about yourself?
Ans. 
I am a dedicated and experienced Technical Support Executive with a strong background in troubleshooting and customer service.
• Over 5 years of experience in providing technical support to customers

• Proficient in troubleshooting hardware and software issues

• Excellent communication skills and ability to explain technical concepts to non-technical users

• Strong problem-solving skills and ability to work under pressure

• Certified
Answered by AI
Add your answer
Q2. What is your level to handling technical
Ans. 
I have a high level of technical proficiency and experience in handling technical issues.
• Extensive experience troubleshooting technical issues

• Strong knowledge of various software and hardware systems

• Ability to communicate technical information effectively to non-technical users

• Experience in providing remote technical support

• Familiarity with troubleshooting tools and techniques
Answered by AI
Add your answer

Q1. What is the difference between service request and incident
Ans. 
Service request is a formal request for help or information, while incident is an unplanned event that disrupts normal operation.
• Service request is a proactive request for assistance or information, often initiated by the user.

• Incident is a reactive event that causes a disruption in normal operations, such as a system outage or software malfunction.

• Service requests are typically routine and can be planned in advance, w...read more
Answered by AI
Add your answer
Q2. What is active directory and how does works.
Ans. 
Active Directory is a directory service developed by Microsoft for Windows domain networks.
• Centralized database for managing network resources

• Stores information about users, computers, and other network objects

• Allows administrators to control access and permissions

• Supports single sign-on for users to access multiple resources with one login

• Uses Lightweight Directory Access Protocol (LDAP) for communication
Answered by AI
Add your answer
Q3. We should aware of windows active directory,DNS, DHCP, print server, file server, azure cloud, office 365.
Add your answer
Q4. What is firewall and how does works.
Ans. 
A firewall is a network security system that monitors and controls incoming and outgoing network traffic based on predetermined security rules.
• Acts as a barrier between a trusted internal network and untrusted external network

• Filters traffic based on rules set by the network administrator

• Can be hardware-based or software-based

• Examples include Cisco ASA, Palo Alto Networks, and Windows Firewall
Answered by AI
Add your answer
Q5. We should know about WSUS patch management or SCCM.
Add your answer

Q1. What is my day to day works.
Add your answer
Q2. Security related thing's
Add your answer

Q1. What is my notice period and about my work culture.
Add your answer
Q2. Salary discussion.
Add your answer

They generally ask over a small topic which we come across daily in our day-to-day life. They ask me ....Is 75% in colleges should be mandatory or not..??

Q1. They will ask questions only related to your resume.. whatever you have provided to them.
Ans. Must know the basic coding of SQL
Answered Anonymously
Add your answer

Q1. They will ask tricky questions..so be prepared. Don't blabber anything infront of them.
Add your answer

Q1. Basic SQL Questions were asked
Add your answer
Q2. Questions were asked on AWS S3, EC2
Add your answer

Q1. Basic computer knowledge questions
Add your answer