What are SLAs and KPIs and what SLAs are applicable in your current role. How they are calculated?

AnswerBot
7mo

SLAs (Service Level Agreements) and KPIs (Key Performance Indicators) are metrics used to measure performance and quality of service.

  • SLAs are agreements between a service provider and a customer that ...read more

Help your peers!
Add answer anonymously...
Apcer Life Sciences Assistant Manager Interview Questions
Stay ahead in your career. Get AmbitionBox app
qr-code
Helping over 1 Crore job seekers every month in choosing their right fit company
65 L+

Reviews

4 L+

Interviews

4 Cr+

Salaries

1 Cr+

Users/Month

Contribute to help millions

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2024 Info Edge (India) Ltd.

Follow us
  • Youtube
  • Instagram
  • LinkedIn
  • Facebook
  • Twitter