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Amplifon Customer Service Officer Interview Questions and Answers

Updated 28 Jan 2025

Amplifon Customer Service Officer Interview Experiences

1 interview found

Customer Service Officer Interview Questions & Answers

user image Meenakshi Khonde

posted on 28 Jan 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Regarding previous job experience
  • Q2. Regarding personal details

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Apr 2024.

Round 1 - Aptitude Test 

Basic knowledge from each topic

Round 2 - Technical 

(1 Question)

  • Q1. Based on topic pcb and others electronic components
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What was your last job, and what were your responsibilities during that role?
  • Ans. 

    I was a Customer Service Representative at a telecommunications company.

    • Handled customer inquiries via phone, email, and chat

    • Resolved customer complaints and issues in a timely manner

    • Provided product information and assistance with billing inquiries

    • Processed orders and returns

    • Maintained accurate customer records and documentation

  • Answered by AI
  • Q2. In which field are you comfortable working with us?
  • Ans. 

    I am comfortable working in the field of customer service and support.

    • Experienced in handling customer inquiries and complaints

    • Skilled in providing solutions and assistance to customers

    • Proficient in using customer service software and tools

  • Answered by AI
Round 2 - Group Discussion 

TLs interview session

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. About personal details
  • Q2. About qualifications

Interview Preparation Tips

Interview preparation tips for other job seekers - Work hard to achieve good success even you face obstacles

I applied via AmbitionBox and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. About myself and my skills
  • Q2. Marketing, Sales, Devlopment And costumer comunication
  • Q3. How can I do better my job and my working
  • Q4. I have Always Resposible of my Work

Interview Preparation Tips

Topics to prepare for Romsons Group Of Industries Sales Officer interview:
  • Yourself
  • Your skills
  • Your speaking Fair
  • Team Management
  • Management of workings
  • Business Development
  • Make your target
  • Always foucas on ur products and
Interview preparation tips for other job seekers - About know skills of yourself. And How Can I do better of my experience. with My Company. Body language, continuing working on yourself Always.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - HR 

(1 Question)

  • Q1. What was your last job and were your responsibilities during that role?
  • Ans. 

    I was a Customer Service Representative at XYZ Company.

    • Handled customer inquiries via phone, email, and chat

    • Resolved customer complaints and issues in a timely manner

    • Processed orders and returns

    • Provided product information and assistance to customers

    • Maintained accurate records of customer interactions and transactions

  • Answered by AI
Round 2 - Group Discussion 

TL's interview session.

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. About my selfand my qualifications
  • Q2. My last company expirence and what you know about tha unicorn denmart,
Round 2 - Technical 

(2 Questions)

  • Q1. What is diode, How to convert ac to dc Hows Microprocessor works What us transister Ac motor dc motor working Power supply work ac supply or dc supply What is rasistnace and hows to work Resistance color c...
  • Ans. 

    A diode is a semiconductor device that allows current to flow in one direction only. AC can be converted to DC using rectifiers. Microprocessors process data using logic circuits. Transistors amplify or switch electronic signals. AC motors run on alternating current while DC motors run on direct current. Power supplies can work with both AC and DC inputs. Resistance is the opposition to the flow of electric current. Re...

  • Answered by AI
  • Q2. How to work relay,
  • Ans. 

    Relays are electrically operated switches used to control high power devices with low power signals.

    • Relays consist of a coil, an armature, and one or more contacts.

    • When current flows through the coil, it creates a magnetic field that attracts the armature, closing the contacts.

    • Relays are commonly used in control circuits to switch high power devices such as motors, lights, and heaters.

    • They can be used to isolate contro...

  • Answered by AI

I applied via Indeed and was interviewed before Feb 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Tell me about yourself.
Round 3 - Aptitude Test 

Comprehension reading & answering questions,Synonyms,Antonyms,Maths.

Round 4 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself, Previous job profile & reason to change job
Round 5 - M.D's Round 

(1 Question)

  • Q1. Job profile at Accurex in brief, About your family background in brief

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident all times.Be positive, Be very transparent in communicating things including salary to HR.

I applied via Job Portal and was interviewed in Mar 2022. There were 7 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 
Round 3 - Technical 

(1 Question)

  • Q1. Ni pata hai ki h na sir ji plan aisa
Round 4 - Technical 

(1 Question)

  • Q1. Name of your life and maintenance in Bikaner today
Round 5 - HR 

(6 Questions)

  • Q1. Share details of your previous job.
  • Q2. What is your family background?
  • Q3. What are your salary expectations?
  • Q4. Why are you looking for a change?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.
Round 6 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why are you looking for a change?
  • Q4. Where do you see yourself in 5 years?
  • Q5. Tell me about yourself.
Round 7 - One-on-one 

(1 Question)

  • Q1. Name the time I have mentioned

Interview Preparation Tips

Interview preparation tips for other job seekers - R madhava warrier to the same person who is
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. All my work and profession
Round 3 - HR 

(1 Question)

  • Q1. Interaction with HR,Salary negotiable
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Amplifon Interview FAQs

How many rounds are there in Amplifon Customer Service Officer interview?
Amplifon interview process usually has 1 rounds. The most common rounds in the Amplifon interview process are HR.
How to prepare for Amplifon Customer Service Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amplifon. The most common topics and skills that interviewers at Amplifon expect are Customer Handling, Customer Service, Retail Sales and Sales.

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Amplifon Customer Service Officer Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Amplifon Customer Service Officer Salary
based on 24 salaries
₹2.1 L/yr - ₹4.7 L/yr
5% more than the average Customer Service Officer Salary in India
View more details

Amplifon Customer Service Officer Reviews and Ratings

based on 11 reviews

3.9/5

Rating in categories

3.5

Skill development

3.8

Work-life balance

3.6

Salary

3.6

Job security

3.6

Company culture

3.3

Promotions

3.6

Work satisfaction

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