10+ AGS Transact Technologies Interview Questions and Answers

Our competitors in the market are primarily ABC and XYZ companies.

• ABC and XYZ companies are the main competitors in the market.

• ABC company has a strong presence in the northern region.

• XYZ company has a wider range of products compared to us.

• Both companies have a larger customer base than us.

• We differentiate ourselves by providing better after-sales service.

QMS stands for Quality Management System and kaizen is a Japanese term for continuous improvement.

• QMS is a set of policies, processes, and procedures required for planning and execution in the core business area of an organization.

• Kaizen focuses on making small, incremental improvements in processes to achieve better quality, efficiency, and customer satisfaction.

• Roles and responsibilities in QMS include defining quality standards, ensuring compliance, conducting audits, and ...read more

I'm sorry, I don't understand the question. Could you please clarify?

• Please provide more context or information about what you mean by 'sell in battery'

• Are you asking about the number of batteries sold?

• Or are you asking about the number of cells within a battery?

• Without more information, I cannot provide an accurate answer.

8D is a problem-solving methodology used in quality management to identify, correct, and prevent recurring problems.

• 8D stands for Eight Disciplines and is a structured problem-solving process.

• It involves a team approach to thoroughly analyze a problem, identify root causes, and implement corrective actions.

• The 8D process includes steps such as forming a team, defining the problem, implementing interim containment actions, identifying root causes, implementing permanent correc...read more

The type of battery used depends on the specific equipment being serviced.

• The type of battery used can vary depending on the voltage and power requirements of the equipment being serviced.

• Common types of batteries used in service engineering include lithium-ion, nickel-cadmium, and lead-acid batteries.

• It is important to follow manufacturer guidelines and safety protocols when handling and replacing batteries.

• Some equipment may require specialized batteries or battery packs th...read more

I handle in-house rejections by analyzing root causes, implementing corrective actions, and monitoring improvements.

• Identify the root cause of the rejection through thorough analysis

• Implement corrective actions to address the root cause

• Monitor the effectiveness of the corrective actions to ensure improvements

• Collaborate with cross-functional teams to prevent future rejections

Managing employees involves setting clear expectations, providing feedback, recognizing achievements, and fostering a positive work environment.

• Set clear expectations and goals for each employee

• Provide regular feedback and constructive criticism

• Recognize and reward achievements and good performance

• Foster a positive work environment through open communication and team building activities

• Address any issues or conflicts promptly and fairly

To reduce breakdown, proper maintenance, regular inspections, and implementing safety measures are essential.

• Perform regular maintenance and inspections to identify and address potential issues before they lead to breakdowns.

• Implement safety measures such as overload protection, surge protection, and grounding to prevent breakdowns caused by electrical faults.

• Ensure proper installation and wiring to minimize the risk of breakdowns.

• Use high-quality components and equipment to ...read more

There are various quality tools used in quality engineering to analyze and improve processes.

• There are around 7 basic quality tools commonly used in quality engineering: Pareto chart, cause-and-effect diagram, check sheet, control chart, histogram, scatter diagram, and flowchart.

• Additional quality tools include: 5 Whys, fishbone diagram, 8D methodology, Failure Mode and Effects Analysis (FMEA), Statistical Process Control (SPC), etc.

• The number of quality tools can vary depend...read more

During breakdown time, I have followed procedures to quickly identify the issue, troubleshoot, and implement a solution to minimize downtime.

• Quickly assess the situation to determine the root cause of the breakdown

• Troubleshoot the electrical system to pinpoint the exact issue

• Implement necessary repairs or replacements to resolve the problem

• Test the system to ensure it is functioning properly before resuming operations

Design mix and trail mix are methods of concrete mix design as per IS codes.

• Design mix involves calculating the proportions of various ingredients of concrete based on the desired strength and workability.

• Trail mix involves preparing small batches of concrete with different proportions of ingredients to determine the optimal mix.

• IS codes such as IS 10262 and IS 456 provide guidelines for concrete mix design.

• Design mix is preferred over trail mix as it is more accurate and eff...read more

As a technical support, I provide prompt and efficient solutions to customer's electrical problems.

• Listen to the customer's problem and ask relevant questions to understand the issue

• Provide step-by-step instructions to troubleshoot the problem

• Offer remote assistance or schedule an on-site visit if necessary

• Ensure customer satisfaction by following up after the issue has been resolved

5S is a methodology used to organize a workplace for efficiency and effectiveness.

• Sort: Remove unnecessary items from the workplace.

• Set in order: Organize remaining items in a logical manner.

• Shine: Clean and inspect the work area regularly.

• Standardize: Establish standards and procedures for maintaining the organized workplace.

• Sustain: Ensure the 5S system is maintained and improved over time.

• Example: Implementing 5S in a manufacturing facility to improve productivity and safe...read more

The Star and Delta starter power diagram is used in electrical engineering to control the starting of induction motors.

• Star connection is used for starting the motor with reduced voltage and current

• Delta connection is used for running the motor at full voltage and current

• The transition from star to delta occurs after the motor reaches a certain speed

• The power diagram includes contactors, overload relays, and control circuitry

Quality tools are techniques and methodologies used to monitor, analyze, and improve processes to ensure high quality outcomes.

• Quality tools help identify and solve quality-related issues in processes.

• Examples include Pareto charts, fishbone diagrams, control charts, and scatter diagrams.

• These tools can be used to track defects, analyze root causes, monitor process variations, and make data-driven decisions.

• Quality tools are essential for continuous improvement and achieving ...read more

A mould is a tool used in manufacturing to shape and form materials. There are various types of moulds used for different purposes.

• A mould is a hollow container that is used to give shape to a material.

• It is typically made of metal or plastic and is designed to withstand high temperatures and pressures.

• Moulds are used in various industries such as automotive, aerospace, and consumer goods.

• Some common types of moulds include injection moulds, blow moulds, and compression mould...read more