Airtel Payments Bank Customer Relationship Executive Interview Questions and Answers

Maths and reasoning with full of basic questions in both sections.

Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Share details of your previous job.
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Q4. Tell me about yourself.
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Q1. How do we sell our product to the customer
Ans. 
To sell our product to the customer, we need to understand their needs, highlight the benefits of our product, and provide excellent customer service.
• Research and understand the customer's needs and pain points

• Highlight the unique features and benefits of our product

• Tailor the sales pitch to address the customer's specific needs

• Provide excellent customer service and support throughout the sales process

• Offer competitive...read more
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Q2. How to talk to customer
Ans. 
To talk to customers effectively, listen actively, ask open-ended questions, empathize, provide solutions, and follow up.
• Listen actively to understand the customer's needs and concerns.

• Ask open-ended questions to encourage the customer to share more information.

• Empathize with the customer's situation and show understanding.

• Provide tailored solutions that address the customer's specific needs.

• Follow up with the customer...read more
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Q1. Sales baground , my self ,
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Q1. Tell me about yourself
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Q2. Strength and weakness
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