TCS Interview Questions and Answers

Yes, I have experience in staff management and inventory stock.

• I have successfully managed a team of 20 employees in my previous role as Operations Manager.

• I implemented an inventory management system that reduced stock discrepancies by 30%.

• I have strong organizational and communication skills necessary for effective staff management and inventory control.

Yes, as a Business Operations Manager, I can create shift work schedules for workers.

• I have experience in creating and managing shift schedules for workers.

• I consider factors such as employee availability, workload, and business needs.

• I ensure fair distribution of shifts and consider employee preferences whenever possible.

• I use scheduling software or tools to streamline the process and ensure accuracy.

• I communicate the schedules effectively to the workers and address any conf...read more

Yes, daily inventory stock can be calculated using the formula: Opening stock + Purchases - Sales = Closing stock.

• Calculate the opening stock at the beginning of the day

• Add the purchases made during the day

• Subtract the sales made during the day

• The resulting value is the closing stock at the end of the day

• Repeat the calculation for each day to get the daily inventory stock

Supervising kitchen and wait staff involves effective communication, setting clear expectations, providing training and support, and monitoring performance.

• Establish clear communication channels with the staff

• Set clear expectations and goals for the staff

• Provide necessary training and support to improve skills

• Monitor staff performance regularly and provide feedback

• Address any issues or conflicts promptly and professionally

• Lead by example and maintain a positive work environme...read more

Customer feedback can be obtained through various methods such as surveys, interviews, online reviews, and social media monitoring.

• Conduct customer surveys to gather feedback on products, services, and overall satisfaction.

• Arrange interviews or focus groups to gain in-depth insights and understand customer needs.

• Monitor online reviews and ratings on platforms like Yelp, Google, and social media.

• Utilize social media listening tools to track mentions and sentiment about the com...read more

Yes, I can handle the operation work.

• I have extensive experience in managing operations in my previous roles.

• I am skilled in coordinating and overseeing various operational tasks.

• I have a track record of successfully improving operational efficiency.

• I am familiar with implementing and optimizing processes and procedures.

• I have strong problem-solving and decision-making abilities.

• I am comfortable working with cross-functional teams and managing resources effectively.