Acnovate Technologies Customer Service Executive Interview Questions and Answers

Q1. Tell me about yourself
Ans. 
I am a dedicated customer service professional with a passion for helping others and a strong background in problem-solving.
• Over 3 years of experience in customer service roles, handling inquiries and resolving issues efficiently.

• Skilled in using CRM software to track customer interactions and improve service delivery.

• Recognized for my ability to remain calm under pressure, especially during high-volume periods.

• Success...read more
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Q2. Do you have knowledge on Ms Excel
Ans. 
Yes, I have knowledge on Ms Excel.
• I am proficient in using Excel for data entry, analysis, and reporting.

• I am familiar with various functions and formulas in Excel.

• I have experience in creating charts and graphs in Excel.

• I can use Excel to manage and organize large amounts of data.

• I am comfortable with using Excel shortcuts to increase efficiency.
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Q1. Self introduction
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Q2. What is your memorable day?
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Q3. Which movie do you watch last time?
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Q4. Tell me about women empowerment?
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Q1. Self and any topic from your hobbies
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Q1. 1) the HR asked me whether I have the required documents for the job? 2) then the HR asked me to Give my introduction 3) " What do you know about BPO/Customer Support? " 4) "Why do you want to work in C...read more
Ans. 1) Yes, I have all the documents the job required 2) My introduction: myself XYZ, I am 12th qualified and I am persuing my engineering, although my 4years are completed I have backlogs to clear, I am giving this interview on my 12th basis. I am completely a fresher , my hobbies are travelling, workouts and watching movies. I am looking for call center jobs as I have good English communication skills. I am hard w...read more
Answered by Haseeb Uddin
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Q1. It was not an interview, it was an English communication computer based test on a app Test Description: It wanted to know our Reading, Listening, Speaking, Sentence Building and Quick thinking skills I h...read more
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Q1. 1) It was a video call interview so Manager asked me to show my Id proof to confirm my location (whether I am in the city or not) 2) Asked me to Introduce myself 3) "What do you know about this job?"
Ans. 1) Id proof shown 2) Introduced myself in a same way as I introduced to the HR 3) in thi job you have to help the customer with his/her query
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Q1. Self intro and sale the product
Ans. 
Good and not so hard and not taken too much time
Answered by Somya Som
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Q2. About customer service
Ans. 
Yes good and i explained about that and got selected
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Assessment Good and manageable

Q1. Sale the product and self intro
Ans. 
It was good from my end but hate the round because hr took the manager round and without any valid reasons and checking with dressing sense they are rejecting ys
Answered by Somya Som
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Q2. About education
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Q3. About hobbies and about customers
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Q1. Talk about yourself and what do you know about the organisation (ADP)
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Q1. Tell me about yourself
Ans. Share details from the begining but keep your answers crisp and short
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Q2. When can you join?
Ans. If you're not working buy sometime to research more about the company and take a small vacation/break before joining ning any company
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Q1. Work experience and skills
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Q2. In this round you will be grilled so be prepared beforehand. Don't worry if you make a mistake you'll be given couple of chances but don't assume you've been selected
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Q1. Brief about yourself
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Q2. Emphasize only on your work experience and family background. Tell them what you've achieved and learnt from the previous organisation and don't say negatives. Don't be too optimistic as well try and be ne...read more
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