Accuray Service Engineer Interview Questions and Answers

It’s very easy you can easily clear

Q1. Java dcs question
Add your answer
Q2. And real time questions
Add your answer

Q1. About yourself and work experience
Add your answer

Q1. All technical questions related to physical security system.
Add your answer

Ethics real life topic discuss

About My Life What's going on in my life and who?

Q1. You are currently a student and why do you want a job?
Ans. I am a student and have some need. If something is personal, then because of the reason I want a job and not to depend on career and parents.
Answered Anonymously
Add your answer
Q2. Why do you want to join this company?
Ans. I don't have any option. I have tried many companies, I have applied at many places, so I am applying here too. Who knows, I may get a positive response?
Answered Anonymously
Add your answer
Q3. What did you do in your education?
Ans. In my education I have a B.A degree and am currently undergoing master running.
Answered Anonymously
Add your answer

Real Life Experience: If you are in service, then how will you make the people happy and how will you solve any problem?

Q1. Introduce briefly about your self
Add your answer
Q2. I talk about myself
Add your answer

How to handle angry customer

Q1. Salary discussion
Add your answer

Q1. Previous experience
Add your answer

Q1. Previous experience
Add your answer

Q1. What does customer service means to you?
Ans. Customer service agar achha ho to ek loyalty bhi bada Brand bn jata hai kisi bhi company me must point hota hai customer service Kyuki waha pr sare questions ka answer mil jata hai customer kitna bhi gussa ho usse santi se hi baat karni chahiye Kyuki customer is always right
Answered Anonymously
View 8 more answers
Q2. Can you work night shift/day/ evening
Ans. So mujhe aisa lagta hai ki customer service ka koi limited time nhi hona chahiye customer jb bhi call kre to responsibility ke sath call receive karna chahiye kyuki customer kb kis liye kis problems ke liye apko call kre aur agar call receive nhi huwa problem solved nhi hu office communication nhi kiya gya to company ka reputation khrab hoga aur customer bounding dhire dhire khatm hone lgega so sabse pehle customer ser
Answered Anonymously
View 5 more answers
Q3. Customer feedback company
Ans. Customer feedback bahut jaruri hota hai apke company ke growth ke liye positive feedback apke liye new customers require karne me madad karta hai es liye customer ke sath loyal rahna chahiye apne customer ko central passion pr leke aana chahiye Kyuki customer hi company ko aage bdhate hai
Answered Anonymously
View 2 more answers
Q4. NPS is loyalty score (customer feedback)
Ans. (NPS) NET PROMOTER SCORE/ kuchh customer (detractor) kuchh customer (Neutral) kuchh customer ( Promoter) jo customer (1) 1se6 tk nu dete hai o detractor hote hai o apke company se apke products se khush nhi hai other customers ko badhka rhe hai (2) jo customer 7/8 nu de rhe hai o thik thak hai na burayi krenge na tarif krenge (3) jo customer 9/10 nu diye hai o apke promoter hai o apke company ke bare me achhi baat hi ...read more
Answered Anonymously
View 1 more answer
Q5. Grievances management
Ans. Agar apka koi bahut purana ho ya new customers ho aur naraj ho gye products ko leke damaged kuchh products mila ho ya apke company ke koi employees miss behave ke wajah se to sabse pehle uski bato ko suniye samjhiye gussa nhi hona hai chahe kuchh bhi customer bole apko unke gusse ko sant karna hai kyuki customer is always right
Answered Anonymously
Add your answer
Q6. First call resolution
Ans. Pehle calls me hi customer ka problem Solve karna kyuki ap jitna let krenge customer tease hoga aur agar first call me problems Solve kr dete hai to satisfied customer hoga loyalty score badhega aur sath hi sath Sale badhega
Answered Anonymously
Add your answer
Q7. Turnaround point (customer problem)
Ans. 
The turnaround point is the moment when a customer's problem is resolved or their issue is addressed.
• The turnaround point is crucial in customer service as it signifies the successful resolution of a customer's problem.

• It is important to identify the turnaround point and ensure that the customer is satisfied with the solution provided.

• Examples of turnaround points include when a technical issue is fixed, a refund is pr...read more
Answered by AI
View 1 more answer

Some general queries, mathematical and analyticals. multiple choice. 15mins

Q1. Typing speed should be atleast 25wpm
Add your answer

Q1. Usual previous job questions and how long you can stay
Add your answer

Easy

Easy

Q1. Why should we hire you?
Add your answer
Q2. Where do you see yourself in 5 years?
Add your answer
Q3. What are your strengths and weaknesses?
Add your answer
Q4. Tell me about yourself.
Add your answer