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Accentiv' India Assistant Accounts Manager Interview Questions and Answers

Updated 15 Apr 2022

Accentiv' India Assistant Accounts Manager Interview Experiences

1 interview found

Assistant Accounts Manager Interview Questions & Answers

user image chandrakanth benakatti

posted on 15 Apr 2022

Round 1 - HR 

(3 Questions)

  • Q1. Share details of your previous job.
  • Q2. What are your salary expectations?
  • Q3. Tell me about yourself.
Round 2 - Behavioral 

(1 Question)

  • Q1. About previous process in and out. Be prepare the questions will be raise in a specific manner.
Round 3 - Managr 

(1 Question)

  • Q1. About my previous experience,chanllenged face situation,about the company roles ans responsiblities

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare for the interview.process is very fast and well educated people .

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Company Website and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - HR 

(10 Questions)

  • Q1. Can you describe a time when you managed a particularly challenging client relationship? How did you handle it?
  • Q2. How do you prioritize and manage multiple accounts with conflicting deadlines?
  • Ans. 

    I prioritize accounts based on urgency and importance, utilizing time management tools and effective communication.

    • I assess the deadlines for each account and prioritize based on urgency and importance.

    • I use time management tools such as calendars, to-do lists, and project management software to stay organized.

    • I communicate with clients to manage expectations and negotiate deadlines when necessary.

    • I delegate tasks to t...

  • Answered by AI
  • Q3. Describe a situation where you had to convince a client to accept a proposal or strategy they were initially resistant to. What was your approach?
  • Q4. What metrics do you consider most important for measuring account performance and success?
  • Ans. 

    Key metrics for measuring account performance include revenue growth, customer retention rate, and average deal size.

    • Revenue growth: Indicates the overall financial health of the account and the effectiveness of sales strategies.

    • Customer retention rate: Reflects customer satisfaction and loyalty, as well as the ability to maintain long-term relationships.

    • Average deal size: Shows the value of each transaction and the po...

  • Answered by AI
  • Q5. How do you stay updated with industry trends and ensure your strategies are aligned with the latest developments?
  • Q6. Describe a time when you had to deal with a major account issue. What steps did you take to resolve it and what was the outcome?
  • Ans. 

    I had to deal with a major account issue by identifying the root cause, communicating with the client, and implementing a solution.

    • Identified the root cause of the account issue

    • Communicated effectively with the client to understand their concerns

    • Implemented a solution to resolve the issue

    • Followed up with the client to ensure satisfaction and prevent future issues

  • Answered by AI
  • Q7. How do you approach setting and managing client expectations to avoid misunderstandings and ensure satisfaction?
  • Ans. 

    I approach setting and managing client expectations by clearly communicating deliverables, timelines, and potential challenges.

    • Establish open communication channels with clients to understand their needs and expectations

    • Set realistic goals and timelines based on client requirements and company capabilities

    • Regularly update clients on project progress and address any concerns or changes promptly

    • Provide clear documentatio...

  • Answered by AI
  • Q8. In your opinion, what is the biggest challenge facing account managers today, and how would you address it?
  • Ans. 

    The biggest challenge facing account managers today is adapting to rapidly changing technology and data management systems.

    • Keeping up with advancements in technology and software

    • Managing and analyzing large amounts of data efficiently

    • Ensuring data security and compliance with regulations

    • Balancing automation with personalized client interactions

  • Answered by AI
  • Q9. Can you give an example of a time when you had to make a difficult decision that affected an account or client relationship? What was your reasoning and the result?
  • Q10. How do you ensure effective communication and collaboration within your team to achieve account goals?

Interview Preparation Tips

Interview preparation tips for other job seekers - Build Strong Communication Skills: As a Senior Account Manager, effective communication is crucial. Develop your ability to clearly articulate ideas, negotiate with clients, and manage expectations.

Gain Relevant Experience: Ensure you have solid experience in account management, project management, or a related field. Experience in handling client accounts, managing multiple projects, and leading teams is highly valuable.

Understand Client Needs: Develop the ability to understand and anticipate client needs. This involves active listening, asking insightful questions, and providing tailored solutions to meet their business objectives.

Showcase Leadership Abilities: Highlight your experience in leading teams, mentoring junior staff, and driving projects to successful completion. Demonstrating leadership skills is essential for a senior role.

Develop Strategic Thinking: Be prepared to discuss how you've developed and implemented strategies that benefited clients or your previous employers. Strategic thinking is crucial for managing high-profile accounts and driving business growth.

Stay Organized: Senior Account Managers juggle multiple tasks and projects. Demonstrate your ability to stay organized and manage your time effectively. Proficiency in project management tools can be a plus.

Build Relationships: Networking and relationship-building are key in account management. Show that you can build and maintain strong relationships with clients, stakeholders, and team members.

Show Results: Be ready to provide concrete examples of how you've achieved results in previous roles. Quantify your achievements in terms of increased revenue, improved client satisfaction, or successful project completions.

Be Adaptable: The role of a Senior Account Manager often requires adapting to changing client needs and market conditions. Show your ability to be flexible and adjust strategies as needed.

Continuous Learning: Stay updated with industry trends, best practices, and new tools. Showing a commitment to continuous learning demonstrates your dedication to staying relevant and effective in your role.

By focusing on these areas, you can position yourself as a strong candidate for a Senior Account Manager position and increase your chances of securing the role.

I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Related profile questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Get clear on what you want get organized, build cultivate and utilize your network of contacts and search for the right job make sure companies find you....

I applied via Naukri.com and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Strengths-based - these explore what you enjoy doing or do well and is used to check things like your practical or teamworking skills, or how you work under pressure technical - for jobs in science, IT, e...

Interview Preparation Tips

Interview preparation tips for other job seekers - There are different kinds of interviews, including:

face-to-face with one person
panel interview - face-to-face, with 2 or more people and can include a presentation
telephone - often the first stage in recruitment and used when there are a lot of applicants
group discussion - usually part of an assessment centre day with other candidates - you'll have to show you can get along with people, put your ideas forward and be respectful of others
video interview - you’re sent interview questions in advance and you provide your answers in a video recording
online interview - you’re interviewed online, using an application like Skype

Interview Questionnaire 

1 Question

  • Q1. They Ask Tds Section, Excel like v lokup, Journal entry of vendor

I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Just basic details of you and past work
  • Q2. Old company question
  • Q3. Old educational question

Interview Preparation Tips

Interview preparation tips for other job seekers - Please chill and don't take pressure

Accentiv' India Interview FAQs

How many rounds are there in Accentiv' India Assistant Accounts Manager interview?
Accentiv' India interview process usually has 3 rounds. The most common rounds in the Accentiv' India interview process are HR and Behavioral.
How to prepare for Accentiv' India Assistant Accounts Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Accentiv' India. The most common topics and skills that interviewers at Accentiv' India expect are Account Management, Analytics, MS Office, Operations and Relationship Building.

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Accentiv' India Assistant Accounts Manager Salary
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₹4.3 L/yr - ₹6.8 L/yr
11% less than the average Assistant Accounts Manager Salary in India
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