AbhiBus Customer Service Executive Interview Questions and Answers

In group discussion hr will give a topic and in the the given topic all group members have to share their opinion one by one

Q1. Tell me about yourself
Ans. 
Experienced customer service executive with a passion for helping customers and resolving issues efficiently.
• Over 5 years of experience in customer service roles

• Strong communication and problem-solving skills

• Ability to handle difficult customers with patience and empathy

• Proficient in using CRM systems and resolving technical issues

• Received multiple awards for outstanding customer service performance
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Q2. Why you want to join us
Ans. 
I am passionate about providing excellent customer service and believe in the values and mission of your company.
• I have a strong background in customer service and enjoy helping customers resolve their issues.

• I am impressed by the positive reviews and reputation of your company in the industry.

• I am excited about the opportunity to work with a team of dedicated professionals who share my passion for customer satisfactio
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Q1. Tell me about yourself
Ans. 
Experienced customer service executive with a passion for helping customers and resolving issues efficiently.
• Over 5 years of experience in customer service roles

• Strong communication and problem-solving skills

• Ability to handle difficult customers with patience and empathy

• Proficient in using CRM software and resolving technical issues

• Received multiple awards for outstanding customer satisfaction ratings
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Q2. How to make tea
Ans. 
To make tea, boil water, add tea leaves or tea bags, let it steep, add milk and sugar if desired, strain and serve.
• Boil water in a kettle or pot

• Add tea leaves or tea bags to a teapot or cup

• Pour the hot water over the tea leaves or tea bags and let it steep for a few minutes

• Add milk and sugar to taste, if desired

• Strain the tea into a cup and serve hot
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Q1. Asking for work experience .
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Q2. SKILLS AND WEEAKNESS
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Q1. WHAT YOU SEE IN YOURSELF
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Q2. HOW YOU OVERCOME CHALLANGES
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Q1. Tell me about basic introductions
Ans. 
Basic introductions involve greeting someone and providing your name and possibly some additional information about yourself.
• Start by greeting the person, such as 'Hello' or 'Hi'

• Provide your name, such as 'My name is John'

• Optionally, share some additional information about yourself, like 'I work as a Customer Support Executive at XYZ Company'

• End with a question or statement to continue the conversation, like 'How can I
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Q2. Tell me about inhand salary
Ans. 
Inhand salary refers to the amount of money an employee receives after deductions such as taxes and other withholdings.
• Inhand salary is the actual amount an employee takes home after deductions for taxes, insurance, and other benefits.

• It is different from the gross salary, which is the total amount before deductions.

• Inhand salary can vary based on factors such as tax rates, insurance premiums, and other deductions.

• Empl...read more
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Q1. Brief introduction
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Q2. Tell me about family backgrounds
Ans. 
My family background is diverse and includes a mix of cultures and traditions.
• My family consists of members from different cultural backgrounds.

• We celebrate various holidays and traditions from different cultures.

• Family gatherings often involve a blend of different cuisines and customs.
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Q3. Why you want to join this company
Ans. 
I am impressed by the company's reputation for excellent customer service and innovative solutions.
• Company's reputation for excellent customer service

• Innovative solutions offered by the company

• Opportunity for growth and development in the company
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Q1. Tell me about yourself
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Q1. What are the types of data.
Ans. 
Types of data include numerical, categorical, ordinal, and binary.
• Numerical data includes continuous and discrete values, such as height and age.

• Categorical data includes non-numeric values, such as colors and types of fruit.

• Ordinal data includes values with a specific order, such as rankings and ratings.

• Binary data includes only two possible values, such as true/false and yes/no.
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Q1. Core : DBMS , oops in depth coding: basic DSA questions based on Arrays, String.
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Q1. He asked me graph questions ( medium level ) based on a node to root, and min cost to target. note: if you really want to crack the yata.com interview practice graph question and they ask a leetcode questi...read more
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