what do you understand by CRM?

Question

Accepted Answer

CRM stands for Customer Relationship Management. It is a strategy for managing interactions and relationships with customers.

CRM is a business strategy that focuses on building and maintaining strong relationships with customers.
It involves collecting and analyzing customer data to better understand their needs and preferences.
CRM systems help businesses track customer interactions, manage sales pipelines, and improve customer service.
Examples of CRM software include Salesforce, HubSpot, and Microsoft Dynamics.
CRM can be used in various industries such as retail, banking, and telecommunications.

Accepted Answer

CRM is Customer relationship Management software this software or tracker key role is to track customer information and analyse data and call report and  you can also attach relevant documents of the customer and assign different parties in to the software who so ever further taking care of that account and  few CRM also have a merger oof calling software with disposition and trracking of calling data also  and call recording facility in few CRM or calling software

what do you understand by CRM?

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