What skills are required for a person to provide a high quality of customer service to the stakeholders?

Question

Accepted Answer

Skills required for providing high quality customer service to stakeholders

Excellent communication skills to effectively interact with stakeholders
Empathy and understanding to address customer concerns and needs
Problem-solving skills to resolve issues and provide solutions
Product knowledge to provide accurate information and guidance
Time management and organizational skills to handle multiple tasks efficiently
Patience and calmness to handle difficult or irate customers
Adaptability to different customer personalities and situations
Positive attitude and willingness to go the extra mile for customer satisfaction

Accepted Answer

Need good listening skills, empathy, strong process knowledge , provide a work around, follow up with the client to ensure that the concern was effectively resolved.

What skills are required for a person to provide a high quality of customer service to the stakeholders?

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