Zycus Infotech Senior Customer Success Manager salaries in Mumbai

Likes

We have been receiving on time salary with no deductions. Its a very good company to work with.

Dislikes

At times work life balance is lost due to too much of work and lack of resources. Overall good company to work with.

Likes

Colleagues were really good, helping , understanding and everyone having a lot workloads, so while delaying someone's request, they understand irrespective of escalations. If your stackholder is happy with you, he or she will give new things to learn. In my case my stackholder was different than my manager, so his perception was I'm not working well, even after having 60-70% team dependency, so didn't get good opportunity to learn.

Dislikes

Management is poor, shoe lickers get promotion, salary is too low, work life balance is zero. If someone doing their tasks on time without showing off then it is 90% possibility that he or she will not get appreciation. Note: Likes and dislikes may vary with different team and different managers.

Likes

Learning Opportunities Collegial Environment

Dislikes

Deceptive Offers Poor Leave Encashment Low Variable Pay payout Yearly variable pay payout Headcount Reduction in 2024 Middle Management Instability Lack of Processes Misleading Sales Practices Inferior In-house tools Client frustration No RCAs for issues Micromanagement and Time tracking Toxic Culture Mental Health Concerns

Likes

Company will lure your with high package at the beginning

Dislikes

Poor Management, toxic environment, no job security, no worklife balance, they can ask you to work at 2am as well, No fixed process, since so many people join and leave there is no thing as constant

Likes

Nothing. Is you are not good in Ji Hujuri.

Dislikes

...Yes Sir then you'll feel awesome or you will be main topic for micro management. - No Hike on time or if it happens then I'll be 1 -5% max , uf junior level forget about there is something called hike. - Be ready for local abusive word in normal meeting. - Promation gives as a khairat, no need of any kind of Experience for upper management only Yes Sir Yes Sir is good enough. - No a good place for mental peace. - There are many things.