Zinnia Senior Customer Care Representative salaries in India

Likes

...listen to the feedbacks and suggestions patiently, and act favorably. Benefits: The company has a good compensation structure for the technology division. The policies have been improved a lot in the past couple of years. In the technology division, the company allows full-time remote working, unlike most companies which are forcing employees to return to office.

Dislikes

Some of the policies still need improvements to be on the good side of market standards. But as I mentioned above, the improvements are happening.

Likes

The ambience around candor is good as lot of options to eat food

Dislikes

Almost lot of stuff:- - No work from home for new joinees (they give excuse that its not allowed but as per their convince its allowed) - shift timings is so strict almost night shift - they hire on third party payroll which makes no job security - not providing nearest location as they have two locations

Likes

Nothing.

Dislikes

They take fresher in bulk when they need and fire them when ever they want. When the work is low they fire them without any specific reason. No work life balance. They force you to do overtime even if you don't want to do. please do not do the mistake of joining this organisation.

Likes

1. Smooth Onboarding Process 2. Opportunities to learn different technologies 3.Employee's suggestions/concerns matter to higher management and taken into consideration 4. Executive leadership team communicates about strategies, success, upcoming projects etc

Dislikes

Nothing as of now.

Likes

Facilities, work experiences , knowledge about claims processing, operations and overtime extra work

Dislikes

Sorry , But every employee wants job security from there company so that employee can work in such company till future. 2 - can’t work from home 3 - No Day shifts here