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This company page is being actively managed by WelcomHeritage Hotels Team. If you also belong to the team, you can get access from here

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4.4

based on 21 Reviews

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Customer Success, Service & Operations

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WelcomHeritage Hotels Customer Success, Service & Operations Department Salaries in India

based on 9 latest salaries
Designation Avg Annual Salary Open Jobs

General Manager

14 - 18 years exp. (3 salaries)
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₹7.2 L/yr - ₹15.6 L/yr

Administration Assistant

5 - 6 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Reservations Executive

4 - 5 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.5 L/yr

Front Office Manager

8 years exp. (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Senior IT Executive

5 years exp. (AmbitionBox Estimate)
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₹4.7 L/yr - ₹6 L/yr

Last Updated: 6 Dec, 2024

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Salary Discussions, Hike & Promotions
1w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for WelcomHeritage Hotels

5.0

Rated by 1 employees for salary & benefits

Front Office Manager in Bhopal

Food, Beverage & Hospitality Department

1.0
  •  posted on 10 May 2018
1.0
 for  Salary and Benefits

Likes

The company offers good salary for new joinees as it finds it very difficult to find talent and resources easily.

read more

Dislikes

The company not lacks but doesn’t have any employee benefits, delayed appraisals without arrears are normal. The job security even after satisfactory performance is nil. Internal politics and rumours are weighted against the results. The staff overall is very dissatisfied and that appears in the working. The guest satisfaction index of the hotel is very low as flexibility and guest management is very poor.

read more

General Manager Sales & Marketing in Nagpur

Food, Beverage & Hospitality Department

4.0
  •  posted on 04 Mar 2019
4.0
 for  Salary and Benefits

Likes

M.D.is really great person very caring,he gives full power & support for smooth operation. I am working here from last 6yrs and it's really a great time I am learn lots of things from M.D.Mr.Raju Itkelwar sir.

read more

Dislikes

Internal politics are very high and I am not interested to work in such type of environment.

Hotel Manager

Food, Beverage & Hospitality Department

1.0
  •  posted on 30 Jul 2019
1.0
 for  Salary and Benefits

Likes

My advise is dont join and waste your time with them. I have worked with good brands but the worst experience comes in at Kasmanda, Mussoorie which is managed by the owners who are very incompetent and miser. They run the hotel as some cheap lodge. They have no work ethics and will only grab cheap opportunity to cheat people In the name of welcomheritage and as a manager you get stick between the guest and owners. The result is no manager does more than a season i.e. 8 months approx. They have a very disrespectful behavior towords employees. There is no other supervisor to help you in operations. In the staff you will not find a single person who has done IHM. There is no fix policy and will change as per owners choice. Probably the still believe themselves to be royal. My advise is a stric no rest is your choice. Even if you are joining thinking thats its just my experience Make sure you get everything documented in your offer letter. Even after completion of probation if any get your revised letter.

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Dislikes

Too much of Owners interference in work. No work policy and ethics. Too much of attitude of the owners. Non flexibility in work. No work ethics. Cheating guest on small and issue.

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More about working at WelcomHeritage Hotels

WelcomHeritage Hotels Salary FAQs

How much does WelcomHeritage Hotels pay per year?
The average WelcomHeritage Hotels salary ranges from approximately ₹2 Lakhs to ₹4 Lakhs per year for a Administration Assistant and ₹7.2 Lakhs to ₹18 Lakhs per year for a General Manager. Salary estimates are based on 9 WelcomHeritage Hotels salaries received from various employees of WelcomHeritage Hotels. WelcomHeritage Hotels employees rate the overall salary and benefits package 5.0/5 stars.
What is the highest salary in WelcomHeritage Hotels?
The highest-paying job at WelcomHeritage Hotels is a General Manager with a salary of ₹7.2 Lakhs to ₹18 Lakhs per year. The top 10% of employees earn more than ₹12.58 lakhs per year. The top 1% earn more than a whopping ₹23.92 lakhs per year.
What is the minimum salary in WelcomHeritage Hotels?
Minimum salary at WelcomHeritage Hotels depends on the role you are applying for. For Commis Chef the minimum salary is ₹1.5 Lakh to ₹2.4 Lakhs per year, and for Administration Assistant the minimum salary is ₹2 Lakhs to ₹4 Lakhs per year and so on.
What is the notice period at WelcomHeritage Hotels in Customer Success, Service & Operations Department?
According to AmbitionBox, 57% of the WelcomHeritage Hotels employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 43% reported a notice period of 15 days or less.This is based on 7 responses on AmbitionBox in last 2 years.

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WelcomHeritage Hotels Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at WelcomHeritage Hotels is INRunlock blur . Salary estimates are based on 9 WelcomHeritage Hotels latest salaries received from various employees of WelcomHeritage Hotels.

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