WebEngage Senior Customer Success Manager salaries in Customer Success, Service & Operations in India

Likes

The flexible work culture with hybrid working model. HR is very prompt with smallest of your queries. Benefits are good You get good work life balance due to flexible hours.

Dislikes

Management is in poor hands. They are biased. Don’t give opportunities to those who show the zeal for it. They are covert kinds, they talk like they care but they don’t really. They do not appreciate your efforts or your milestones. Favouritism is at the core.

Likes

The management is very open to new ideas If you are dedicated & able to show results the senior management is willing to give you the opportunity for higher responsibilities Flexible work schedule

Dislikes

Nothing comes to mind

Likes

Good HR Management and Good Seniors in the team to support and encourage

Dislikes

Not as much as that but an Increment is a bit doubtful to take place or less percentage of appraisal will be given to junior/freshers or heard for seniors also.

Likes

Macbook as workstation Flat hierarchy

Dislikes

Favouritism Force employees to give 5 star rating No Job security- hiring and firing No growth Personal attacks from other team people Never join this worst company if you have other offers in hand All good reviews are false, DONT trust them

Likes

Good learning for product, flexibility to move to different roles, if one is into the startup culture it's good

Dislikes

Processes evolves every month so could be too much changes to get used to. Inter- department culture and pressure is unnecessarily high. Product is good though has its typical challenges as it may not be the best. Sales does sell to a lot of clients who may not be well suited to the product - that creates a lot of problems for client and internal teams.