Wakefit Senior Call Quality Analyst salaries in India

Likes

Salary on Time. Incentive on time

Dislikes

Company is good. Work culture is good in other regions. But in North region work culture is very very bad. Earlier it was good but recently its become very toxic. There is no job security. Too much unnecessary pressure & stress. Micromanagement. Area Managers who don’t have any experience they will teach an experienced Manager how to work. They don’t have any manners how to talk with colleagues. In North region they don’t even follow company policies. They follow their own policies in the region. No growth no promotions for existing employees. They will hire outsiders but never give chance to existing employees. Again I will tell that join the company but not in The North Region.

Likes

Salary is on time

Dislikes

People here are worst in top management. Some of collegues are good. Micro management peeks here l. You will have to report everybody. RM ASM GM Retail head everybody says different things. Ratings are given by existing employee so dont trust them You may be asked to leave even before completing 1 year.

Likes

Make sense when you are utilised at full potential with highest possible flexibility it helps you grow knowledge End to End company operation.

Dislikes

Poor work life balance , Terrible higher management support horrible dirty politics worst compensation and appraisal.They make you extend and sacrifice your offs for works cheap low category manager no recognition for hard work Pathetic tolerance and Empathy towards human personal issues,they torture you so much that you should forcefully resign.I have worked for 4year in and out and still 0 rewards for my hard work.Please make sure you are mentally for all this drama.

Likes

Nothing is to like except the salary credited on time.....

Dislikes

Worst work culture , nothing to learn and implement..just need to follow your reporting manager who have 0 experience at all about the retail. If you try to suggest something or implement new thing with experience , they will make you feel humiliated and guilty. Area sales manager behave like child they don't have manners to talk with employees , they don't know when to talk where to talk and how to talk. Before joining think twice . You'll get dipressed and loose your mental health.

Likes

Salary on time, and no problem in claiming reimbursement.

Dislikes

Work culture- no boundaries for work and personal life. Managers- doesn’t know how to address issues professionally, can call for their work at any time, will not consider your problems or issues, for that you need to setup a meeting, or they will ghost you. Also the package is par below industry standards.