Viveja IT Services Private Limited Customer Support Associate Salaries by 2 Employees

0 - 3 years exp.

₹2.6 Lakhs - ₹3.3 Lakhs

Low Confidence

Avg. annual salary (AmbitionBox Estimate)

Monthly In-hand Salary

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Salaries in different departments

Customer Success, Service & Operations Customer Support Associate Salary 3 years exp. (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.3 L/yr
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CSR & Social Service Customer Support Associate Salary Fresher (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.1 L/yr

Last Updated: 20 Jul 2024

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Customer Support Associate salary at Viveja IT Services Private Limited ranges between ₹2.6 Lakhs to ₹3.3 Lakhs per year for employees with less than 1 year of experience to 3 years. Salary estimates are based on 2 latest salaries received from various employees of Viveja IT Services Private Limited .

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Top skills at Viveja IT Services Private Limited for Customer Support Associate

Pivot Table Problem Solving customer care Communication Skills Excel Calling customer support Data Analysis Leadership Skills cse CSM Solution Delivery Customer Service

Salary related reviews for Viveja IT Services Private Limited

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 26 Apr 2023

1.0

for Salary and Benefits

Likes

Nothing to like about this organization, they only do frauds and scams. They claim that they deal with us client were they provide loans all records were fake and am doubting about us citizens data they can do anything with that

Dislikes

Viveja IT Services Pvt Ltd took 3 rounds of interview over call and confirm me job and after discussing salary package sent me a offer letter through mail and asked to to join on Monday (24/04/2023) after going there they collected documents and conducted a casual JAM and later saying that they cannot continue with me on asking about what about the offer letter which they sent, there response was like it's just for formality

Salary - Bad

+6 more

Accounts Manager in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 09 Jan 2025

3.0

for Salary and Benefits

Likes

It' a small call centre providing service to us based financial leading...for freshers it ok but people with experience in big companies it's not suitable...

Dislikes

They dint pay me December 24 salary because I didn't work accordingly to their will and wish ...it shows their revengeful attitude...and non of the managers have professional work ethics

Skill development - Poor

+1 more

Accounts Manager in Hyderabad / Secunderabad

Full Time

Finance & Accounting Department

5.0

• posted on 30 Oct 2024

4.0

for Salary and Benefits

Likes

... initial traning days I felt so comfortable about the working hours and faculty. I have received a good welcome and salary was also good

Salary - Good

+6 more

Dislikes

It would be great, if they could provided us an option to work from home

Accounts Manager in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 31 Aug 2024

1.0

for Salary and Benefits

Likes

Nothing to like

Dislikes

Initially they will interview rounds just through phone calls and issues you a temporary offer letter to attract candidates with immediate joining date,Don't get into trap guys. After joining in organization they give jst 2-4 days of training and they keep assessments and mock calls which are taken by English professionals and max they will reject the candidates in the mock call test and they will tell us to leave and they don't even give the salary of those 4-5 days. Even if you pass these test still there is no job security and might ask you to leave at any point of time. The environment is also worst they treat employees with no respect. There are no other activities in this organisation they just work as a robots. Please guys no one comes here and post about it but I'm just posting here by taking my time and I would tell you guys that don't ever join this kind of organisation with no job security.

Salary - Bad

+6 more

Accounts Manager in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 04 Jan 2024

3.0

for Salary and Benefits

Likes

Nothing Just nothing at all because in this company they won’t be looking into your work or productivity they all want whom your are talking with whom you are chatting and all about your personal life

Dislikes

Everything everyone in this office will be involved in your personal life issues and they only give appraisal only those who backstab employees by giving all the information and talk between agent to agent

Skill development - Bad

+5 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Viveja IT Services Private Limited Customer Support Associate Salary FAQs

How the salary growth look like for a Customer Support Associate at Viveja IT Services Private Limited in India?

The salary growth for a Customer Support Associate at Viveja IT Services Private Limited depends on factors such as experience, performance, and promotions. On average, a Customer Support Associate can expect the following growth trajectory at Viveja IT Services Private Limited :

Experience	Average Salary Range
Fresher	₹2.5 Lakhs to ₹3.2 Lakhs per year
3 years	₹2.7 Lakhs to ₹3.5 Lakhs per year

and so on.

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Viveja IT Services Private Limited Customer Support Associate Salaries

Viveja IT Services Private Limited Customer Support Associate salary in India ranges between ₹2.6 Lakhs to ₹3.3 Lakhs. This is an estimate based on latest salaries received from employees of Viveja IT Services Private Limited .