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Vibrant Infocom

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2.9

based on 67 Reviews

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Kolkata
Customer Success, Service & Operations

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Vibrant Infocom Customer Success, Service & Operations Department Salaries in Kolkata

based on 56 latest salaries
Designation Avg Annual Salary Open Jobs

Team Lead

2 - 9 years exp. · Kolkata (3 salaries)
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₹1.6 L/yr - ₹2.2 L/yr

Deputy Manager

8 - 13 years exp. · Kolkata (3 salaries)
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₹3.9 L/yr - ₹4.8 L/yr

Customer Care Executive

0 - 1 year exp. · Kolkata (3 salaries)
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₹1.1 L/yr - ₹1.2 L/yr

Customer Service Representative

0 - 1 year exp. · Kolkata (3 salaries)
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₹1.1 L/yr - ₹1.3 L/yr

Starting your career? Discover Vibrant Infocom fresher salaries in India

Customer Service Executive

1 - 4 years exp. · Kolkata (3 salaries)
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₹1.2 L/yr - ₹1.4 L/yr

Team Lead Operations

3 - 5 years exp. · Kolkata (3 salaries)
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₹1.5 L/yr - ₹1.9 L/yr

Cro Executive

0 - 1 year exp. · Kolkata (3 salaries)
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₹1.2 L/yr - ₹1.5 L/yr

Assistant Manager Operations

8 - 11 years exp. · Kolkata (AmbitionBox Estimate)
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₹3.1 L/yr - ₹3.9 L/yr

Process Trainer

9 - 10 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Customer Relation Officer

2 - 3 years exp. · Kolkata (AmbitionBox Estimate)
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₹1 L/yr - ₹1.3 L/yr

Center Head

14 - 15 years exp. · Kolkata (AmbitionBox Estimate)
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₹14.9 L/yr - ₹19 L/yr

Call Center Executive

1 year exp. · Kolkata (AmbitionBox Estimate)
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₹1 L/yr - ₹1.2 L/yr

BPO Executive

Fresher · Kolkata (AmbitionBox Estimate)
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₹0.9 L/yr - ₹1.2 L/yr

Calling Agent

0 - 3 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.2 L/yr - ₹1.5 L/yr

Team Manager

16 years exp. · Kolkata (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Telecalling Executive

1 year exp. · Kolkata (AmbitionBox Estimate)
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₹0.9 L/yr - ₹1.1 L/yr

Data Entry Operator

1 year exp. · Kolkata (AmbitionBox Estimate)
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₹1.4 L/yr - ₹1.7 L/yr

Customer Service Associate

Fresher · Kolkata (AmbitionBox Estimate)
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₹1.1 L/yr - ₹1.4 L/yr

Back Office Assistant

2 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.5 L/yr

Team Manager Operations

12 years exp. · Kolkata (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Last Updated: 22 Jan, 2025

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fathersahaab
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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Vibrant Infocom

1.9

Rated by 17 employees for salary & benefits

Team Lead in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 01 Mar 2023
2.0
 for  Salary and Benefits

Likes

Work environment is good.

  • Job security - Good
    +1 more

Dislikes

... not helpful with TLs .Clients misbehaving but seniors do not prtest about that. Salary scale is low . Create pressure to do other work like as MIS report making activities with TL work .Hence work load is very high for that the working gours should be 12 to 13 hours .

read more
  • Salary - Poor

Team Manager Operations in Kolkata

Full Time

 · 

Other Department

1.0
  •  posted on 31 Oct 2022
1.0
 for  Salary and Benefits

Likes

Like karne ka yaha kuch nahin hai, horrible experience

Dislikes

Salary issues, Fake commitment, Less salary compare to all other BPOs HODs ka har yes k sath yes bolo TL se manager ban jaoge with zero knowledge, manager banne k liye knowledge nahi chahiye yaha , Yehi hai Vibrant ka filhal kahani, so not move there for any jobs.

read more
  • Salary - Bad
    +6 more

D2h Inbound in Kolkata (working remotely)

Full Time

 · 

Other Department

1.0
  •  posted on 26 Feb 2024
1.0
 for  Salary and Benefits

Likes

917003860351

Dislikes

Waqt pr koi cheez provided nhi krta h currently pay slip k lye bht zarurat thi mgr uske lye 10 br bolna pada mgr nhi mila ....,....reason dena padega khud ka pay slip k lye jo kr mera khud ka haq h uss company s lene ka

read more
  • Salary - Bad
    +6 more

Assistant Team Leader in Sector 5 Godrej Genesis Building 5th Floor.

Full Time

 · 

D2h back office (sale's prosses) Department

4.0
  •  posted on 13 Oct 2022
2.0
 for  Salary and Benefits

Likes

Behaviour of My seniors...the environment of the company is very good, i always remember the senior who increase me, I will always remember him for helping me move forward on the way of my life...thank you Vibrant...

read more
  • Skill development - Excellent
    +1 more

Dislikes

I was not satisfied with the salary offer to me in the position.. That's why I quit the job.

read more
  • Salary - Poor
    +3 more

Tem Lead - HRD

HRD Department

4.0
  •  posted on 25 May 2020
2.0
 for  Salary and Benefits

Likes

...that i made a team 3 members then 6. Now company is running with 800+ employees. One thing salaries on time always. But after working of near 4years they take my job without my prime knowledge in this covid-19. Nothing to say about company more

read more
  • Skill development - Good
    +3 more

Dislikes

After working of near 4years they take my job without alny information or my knowledge.

  • Salary - Poor
    +2 more
see more salary related reviews

Vibrant Infocom interview questions by designations

Customer Relationship Officer (2)Contact Centre Manager (1)QA QC Engineer (1)Customer Support Executive (1)
View all 7 interview experiences

Know more about Vibrant Infocom Kolkata

More about working at Vibrant Infocom

Vibrant Infocom Salary FAQs

How much does Vibrant Infocom pay per year?
The average Vibrant Infocom salary ranges from approximately ₹1 Lakh to ₹1.2 Lakh per year for a BPO Executive and ₹1.5 Lakh to ₹2 Lakhs per year for a Team Lead Operations. Salary estimates are based on 56 Vibrant Infocom salaries received from various employees of Vibrant Infocom. Vibrant Infocom employees rate the overall salary and benefits package 1.9/5 stars.
What is the highest salary in Vibrant Infocom?
The highest-paying job at Vibrant Infocom is a Team Lead Operations with a salary of ₹1.5 Lakh to ₹2 Lakhs per year. The top 10% of employees earn more than ₹5 lakhs per year. The top 1% earn more than a whopping ₹17.67 lakhs per year.
What is the minimum salary in Vibrant Infocom?
Minimum salary at Vibrant Infocom depends on the role you are applying for. For Telecaller the minimum salary is ₹1 Lakh to ₹1.5 Lakh per year, and for Customer Care Executive the minimum salary is ₹0.9 Lakh to ₹1.8 Lakh per year and so on.
What is the salary package for freshers in Vibrant Infocom?
The average salary at Vibrant Infocom for freshers varies from ₹0.9 Lakh to ₹1.2 Lakh per year for Customer Care Executive and ₹1 Lakh to ₹1.5 Lakh per year for Customer Service Representative.
What is the notice period at Vibrant Infocom in Customer Success, Service & Operations Department in Kolkata?
According to AmbitionBox, 42% of the Vibrant Infocom employees in Customer Success, Service & Operations Department in Kolkata reported a notice period of 15 days or less, 37% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 48 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Vibrant Infocom , Kolkata is INRunlock blur . Salary estimates are based on 56 Vibrant Infocom latest salaries received from various employees of Vibrant Infocom.

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