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Vertex Cosmos

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2.3

based on 57 Reviews

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Customer Success, Service & Operations

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Vertex Cosmos Customer Success, Service & Operations Department Salaries in India

based on 89 latest salaries
Designation Avg Annual Salary Open Jobs

Senior Operations Manager

13 years exp. (AmbitionBox Estimate)
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₹9 L/yr - ₹11.5 L/yr

Accm

11 years exp. (AmbitionBox Estimate)
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₹5 L/yr - ₹6.3 L/yr

Manager OPS

8 years exp. (AmbitionBox Estimate)
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₹5.1 L/yr - ₹6.5 L/yr

Deputy Manager Quality

7 years exp. (AmbitionBox Estimate)
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₹7 L/yr - ₹8.9 L/yr

Agent

2 years exp. (AmbitionBox Estimate)
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₹2.1 L/yr - ₹2.6 L/yr

Customer Service Representative

Fresher (AmbitionBox Estimate)
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₹1.4 L/yr - ₹1.7 L/yr

Process Trainer

5 years exp. (AmbitionBox Estimate)
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₹2.6 L/yr - ₹3.3 L/yr

Customer Service Executive

1 year exp. (AmbitionBox Estimate)
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₹1.4 L/yr - ₹2 L/yr

Trainer

5 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4.1 L/yr

BPO Executive

Fresher (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2.1 L/yr

Associate Technical Support Specialist

Fresher (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.4 L/yr

Csa Analyst

Fresher (AmbitionBox Estimate)
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₹1.4 L/yr - ₹1.8 L/yr

Escalation Desk Executive

2 years exp. (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

International Customer Care Executive

2 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Sme Associate

14 years exp. (AmbitionBox Estimate)
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₹3 L/yr - ₹3.9 L/yr

Sme Process Specialist

1 year exp. (AmbitionBox Estimate)
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₹0.2 L/yr - ₹0.2 L/yr

Associate

4 - 5 years exp. (AmbitionBox Estimate)
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₹1.4 L/yr - ₹1.7 L/yr

Vice President

25 years exp. (AmbitionBox Estimate)
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₹22.5 L/yr - ₹28.8 L/yr

Assistant Manager

5 years exp. (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Last Updated: 23 Jan, 2025

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fathersahaab
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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Vertex Cosmos

1.8

Rated by 34 employees for salary & benefits

Customer Service Associate in Jaipur

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 12 Sep 2023
1.0
 for  Salary and Benefits

Likes

Very Bad Management experience, There is no care of employees here, salary does not come on time and management is not good at all. I don't like anything here, they give you only frustration not salary.

read more

Dislikes

Very bad Management experience, there is no value of employees here, salary does not come on time and Management is not good at all. I don't like anything here, they give you only frustration not salary.

read more
  • Salary - Bad
    • +6 more

Customer Support Associate in Bangalore Rural

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 17 Jul 2023
1.0
 for  Salary and Benefits

Likes

Nothing to like in this company.

Dislikes

...y. what I suggest you all never work for this company. They'll ruin everything. They'll never pay you on time. They'll never respect you all.

read more
  • Salary - Bad
    • +6 more

Calling Agent in Jaipur

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 29 Aug 2023
1.0
 for  Salary and Benefits

Likes

I am talking about vcosmos Jaipur branch it is really worst company for working they do not giving salary and all employees fad up with this organisation please avoid joining this company

read more

Dislikes

There is no facility for employees even there is not a canteen and parking space

  • Salary - Bad
    • +6 more

Customer Service Associate (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 13 Jul 2023
1.0
 for  Salary and Benefits

Likes

in vecosmos only goodwas it was remote.

Dislikes

they deduct amount from the salaryand then say u will get the decuted amount next but but next month never comes they will calll u even on weekof for extra loggin as its a one week of work culture they will say u will be paid extra on login hour basis on overtime but never recived and when u ask for experince letter they will ask u for 10000 then they will give u exp letter and u will serve the notice period and u will not recive the salary of the notice period its beeen 6months i have left the company and still not recived my feb salary and when cooridnate with the designated person they keep saying wait for 2-3days

read more
  • Salary - Bad
    • +6 more

Customer Support Associate (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 01 Apr 2023
1.0
 for  Salary and Benefits

Likes

They will make you fool very smoothly 😊

Dislikes

Really all shit is happening here ...the management itself not having the clarity in between them and they will never pay your full ànd final settlement so you need to be clear before joining here....

read more
  • Salary - Bad
    • +6 more
see more salary related reviews

Vertex Cosmos interview questions by designations

Customer Care Executive (2)Voice Process Executive (1)C.S.A (1)SME Flipkart Process (1)
View all 7 interview experiences
More about working at Vertex Cosmos

Vertex Cosmos Salary FAQs

How much does Vertex Cosmos pay per year?
The average Vertex Cosmos salary ranges from approximately ₹1.8 Lakh to ₹2.1 Lakhs per year for a Customer Care Executive and ₹4.4 Lakhs to ₹8 Lakhs per year for a Assistant Manager. Salary estimates are based on 89 Vertex Cosmos salaries received from various employees of Vertex Cosmos. Vertex Cosmos employees rate the overall salary and benefits package 1.8/5 stars.
What is the highest salary in Vertex Cosmos?
The highest-paying job at Vertex Cosmos is a Assistant Manager with a salary of ₹4.4 Lakhs to ₹8 Lakhs per year. The top 10% of employees earn more than ₹6.86 lakhs per year. The top 1% earn more than a whopping ₹22 lakhs per year.
What is the minimum salary in Vertex Cosmos?
Minimum salary at Vertex Cosmos depends on the role you are applying for. For Customer Care Executive the minimum salary is ₹1.8 Lakh to ₹2.1 Lakhs per year, and for Customer Service Executive the minimum salary is ₹1.3 Lakh to ₹3.6 Lakhs per year and so on.
What is the salary package for freshers in Vertex Cosmos?
The average salary at Vertex Cosmos for freshers varies from ₹1.8 Lakh to ₹2.3 Lakhs per year for Customer Success Associate and ₹1.3 Lakh to ₹3 Lakhs per year for Customer Support Associate.
What is the notice period at Vertex Cosmos in Customer Success, Service & Operations Department?
According to AmbitionBox, 53% of the Vertex Cosmos employees in Customer Success, Service & Operations Department reported a notice period of 15 days or less, 40% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 125 responses on AmbitionBox in last 2 years.

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Vertex Cosmos Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Vertex Cosmos is INRunlock blur . Salary estimates are based on 89 Vertex Cosmos latest salaries received from various employees of Vertex Cosmos.

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