Verizon Senior Customer Care Representative salaries in India

Likes

-Leaves -snacks - training

Dislikes

-Field offs management is not a technical person and manipulative person . -Team lunch happens in cafeteria not in hotel as cost cutting - Performing rating but got 6%-7 rating. - No rotation force you to leave job - promotion only to non deserving because they are friend with top management so they will not give bad ratings. -Sr Managers/manager only bothered about rating and politics. - Management will decide your career management or technical? Not you - if company in profit they why all got less %.In name cost cutting Indian management ruining life of qualified peoples. -off shore vp is good he asked for clarity but sir our voice are suppressed because they not allowing our voice to reach you. - revenge was taken by them in increments, to shut people mouth. -Ruined culture of politics . Toxic environment. - Everyone do not like each other. - This is not culture of growth. Selected playing life of person for there own benefits.

Likes

Work culture is employee friendly and the tools used will ease our work and pay is better when compared to other companies... Hats off to the maternity policy where a new mom has flexible and friendly work culture

Dislikes

On time appreciation was not received sumtimes and growth is slow.. Being a product based company sum times we'll have to stay even overnight and get issue resolved if needed and satisfy customers.. This could have been resolved with allocation of shift based employees and training them appropriately

Likes

Salary but not benefits, gives opportunity to be part of various forums, company level culture

Dislikes

HR policies on promotions, ratings. HR meeting clearly show escapism from employee concerns. Management culture is mostly misused by biasing, recognitions are not fulfilled equally, always use the name of HR and vice-versa.

Likes

Salary and Hike

Dislikes

Micromanagement , promotion given only to those who remain a yes man for the management. No empathy for employee mental health. And this woke mentality of giving women the promotions and Internal movement even though they aren't not qualified in terms of skills and work ethics

Likes

...t is highly engaged and responsive. Highly focused Best in class architecture Good compensation

Dislikes

No proper KT will be given Most of the people here are 10+ years experience and it’s first job they know the system very well, when outsider comes it’s so difficult to survive in this environment. Middle management are only worried about numbers.