Ventra Health Customer Success, Service & Operations Department Salaries in India

Likes

Very worst in industry.. Full of politics inside this company, TL, manager's all are friend's and they will do illegal activities inside office ( drugs ). If the employee complaint's this issues to higher official they will terminate that employee by finding fault on him. very worst.

Dislikes

Worst ever

Likes

Newly opened office infrastructure is good

Dislikes

*Lack of Breakroom Facilities No dining area or amenities for employees during lunch breaks. *Rigid Lunch Schedule Workers were forced to take lunch in designated teams at allotted times. *Unsupportive Management Request for leave due to illness was denied by Team Lead. *Poor Communication No response from Higher Officials for 5 days after resignation. *Unprofessional HR Interaction HR representative failed to address concerns, threatened with absconded mail and ended the call Unprofessional Management Raised concerns were dismissed with new to this project excuses Lack of Transparency Doubts were met with incorrect answers, hindering growth. Inadequate Leadership Unqualified Team Lead (a former school teacher) struggled to manage technical projects. Deflecting Accountability Client escalations were blamed on coders and Auditors, rather than addressing internal issues. Poor Quality Control Internal mismanagement compromised deliverable quality.

Likes

Full of politics in ventra... TL and managers are like mama, machans. They will do all illegal activities drugs in office (J.. If any employee complaints that, they will terminate them... Worst HR department.. Overall worst ever.. No carrier growth

Dislikes

Very worst

Likes

Akshay is my tl .i happy to work with him and Anandan Shiva .both are best persons

Dislikes

Hyderabad manager Sri she is not good capable person to manager position .she always shouts loudly on employees that I don't like .The way of communication with employees is not good .I saw clearly.so i giving feedback on her .100% she is not correct person for that position.i will tell very straight if any person is doing mistakes .

Likes

Nothing

Dislikes

Fudging working culture, Worst Quality, Possibility to loose Domain knowledge, Ventra health loose Provider provided Services Payment and not carrying about it. I never seen before similarly Fudging working culture, Having Big Quality team but No Uses for improve Quality. So Provider find out soon Ventra loosing Provider provided service and will get back contract. No job secure in future.