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University of the People

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3.7

based on 46 Reviews

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Customer Success, Service & Operations

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University of the People Customer Success, Service & Operations Department Salaries in India

based on 28 latest salaries
Designation Avg Annual Salary Open Jobs

Program Advisor

1 - 3 years exp. (16 salaries)
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₹1.9 L/yr - ₹2.6 L/yr

Admission Advisor

1 - 2 years exp. (4 salaries)
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₹1.8 L/yr - ₹2.5 L/yr

Retention Coordinator

5 - 6 years exp. (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Team Lead

4 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4.1 L/yr

Office Manager

9 years exp. (AmbitionBox Estimate)
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₹5.9 L/yr - ₹7.5 L/yr

Process Trainer

5 years exp. (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.2 L/yr

Quality Specialist

3 years exp. (AmbitionBox Estimate)
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₹3 L/yr - ₹3.9 L/yr

Customer Relation Officer

4 years exp. (AmbitionBox Estimate)
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₹1.5 L/yr - ₹2 L/yr

Senior Admissions Officer

2 years exp. (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Last Updated: 12 Dec, 2024

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2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for University of the People

2.3

Rated by 8 employees for salary & benefits

Admission Officer And Transfer Credit Officer in Mysuru / Mysore

Full Time

 · 

Marketing & Communication Department

2.0
  •  posted on 29 Jun 2022
1.0
 for  Salary and Benefits

Likes

Nothing.... Just got 3 years of experience to mention in my CV

Dislikes

No growth in spit of working for 3 years. During needs, I had worked even late nights without taking any extra pay. Favourism is all they do. Package is too low compared to other abroad companies. I wasted. my 3 precious years working with them.

read more

Assistant Professor in US

Teaching & Training Department

1.0
  •  posted on 17 Jan 2022
1.0
 for  Salary and Benefits

Likes

Only if I am allowed to take up the job I was offered, I can talk about the pros.

Dislikes

... selected at this university 3 months back through a rigorous interview process. They sent me the offer of emplyment with the lucrative package too. However, after 3 months they denied my job saying that my WES validation is not over. All the money I invested for getting my transcripts had gone waste. Better don't try for this university job. Its clearly a scam.

read more

Assistant Professor (working remotely)

Full Time

 · 

Teaching & Training Department

1.0
  •  posted on 21 Oct 2024
1.0
 for  Salary and Benefits

Likes

it’s waste of time.. nothing good .. CS department is the worst of all ..

Dislikes

Don’t leave your current job for UoPeople .. they hire and fire .. they want cheap resources and CS department is the worst .. you can just go and check about Sanjay Bhargava.. he has been terminated from his last two organisation and as he is a cheap resource so they have hired him so if you want to work under a less qualified chair then go ahead and waste your time and energy.. you will be depressed soon

read more

Instructional Designer (working remotely)

Full Time

 · 

Teaching & Training Department

3.0
  •  posted on 23 May 2023
3.0
 for  Salary and Benefits

Likes

Liked everything before the recent senior leadership change. Remote working and emphasis on quality work.

Dislikes

Excessive micromanagement and poor/no work processes. Misleading appraisal ratings with no relevance and meaning. Recent massive lay-offs have given the organization a bad name. Poor job security. The university is struggling for DEAC and WASC accreditation which makes its courses less reliable and recognisable around the world.

read more

Program Advisor in Mysuru/Mysore, Karnataka

Engineering - Software & QA Department

3.0
  •  posted on 06 Sep 2022
3.0
 for  Salary and Benefits

Likes

Good to guide the students from different localities in their academics.

Dislikes

Toxic work culture, hectic schedule, daily targets which leaves no free time, over burdens with work, feels like school environment. No professional feel

read more
see more salary related reviews

University of the People interview questions by designations

Program Advisor (2)Employee Relations Officer (1)Assistant Professor (1)Computer Instructor (1)
View all 7 interview experiences
More about working at University of the People

University of the People Salary FAQs

How much does University of the People pay per year?
The average University of the People salary ranges from approximately ₹1.8 Lakh to ₹2.5 Lakhs per year for a Admission Advisor and ₹8 Lakhs to ₹18 Lakhs per year for a Instructional Designer. Salary estimates are based on 28 University of the People salaries received from various employees of University of the People. University of the People employees rate the overall salary and benefits package 2.3/5 stars.
What is the highest salary in University of the People?
The highest-paying job at University of the People is a Instructional Designer with a salary of ₹8 Lakhs to ₹18 Lakhs per year. The top 10% of employees earn more than ₹13 lakhs per year. The top 1% earn more than a whopping ₹60 lakhs per year.
What is the minimum salary in University of the People?
Minimum salary at University of the People depends on the role you are applying for. For Admission Advisor the minimum salary is ₹1.8 Lakh to ₹2.5 Lakhs per year, and for Admission Officer the minimum salary is ₹1.8 Lakh to ₹3.5 Lakhs per year and so on.
What is the salary package for freshers in University of the People?
The average salary at University of the People for freshers is ₹1.9 Lakhs per year for Admission Advisor.
What is the notice period at University of the People in Customer Success, Service & Operations Department?
According to AmbitionBox, 55% of the University of the People employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 42% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 31 responses on AmbitionBox in last 2 years.

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University of the People Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at University of the People is INRunlock blur . Salary estimates are based on 28 University of the People latest salaries received from various employees of University of the People.

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