Unacademy Senior Customer Service Officer salaries in India

Likes

On time salary..good office ...nice colleagues

Dislikes

They fired many of us..didn't have clear vision. Hired a bunch of nincompoops who have already proved their proficiency by getting 2 startups closed earlier.

Likes

They are the Pay masters. Very aggressive approach. Founders are involved. Startup’s should learn from them. Really aggressive.

Dislikes

No strategy. Always on pilot mode. Highly top to bottom driven company. CEO needs good people to build the company and should be ‘humane’ in approach. Insulting people for your pleasure makes you a small human being.

Likes

Cafteria cofee Water filter On time salary. If you consider it as benifit

Dislikes

5 days work from office and weekends work from home felxibility They blame you for each and everything. Doesn't matter if its business team fault design fault sales team fault. Managers way of motivation is that we will fire you. No good tech guyz left in this company. They will switch your tech stack and team randomly and if you say no fired in that moment itself. Joining bonus - never take this. This will ruin your life

Likes

Salary on time only for onroll employees.

Dislikes

Frequent layoffs after admission season over mostly during July to December. No appraisals for employees, poor management for business growth, dictatorship, no funds for vendor payments, off roll employees. Late night meetings till 2:00 AM morning.. Untrained teachers, poor teaching pedagogy.

Likes

Nothing

Dislikes

... concerning issues at Unacademy that affect work environment and overall morale. One of the main concerns is the delayed salary payments. We are asked to teach in other branches as well, but they don't even provide travelling expenses. We, Educators, are referred to as 'Service Providers' instead of Employees. There is no yearly increment policy. No encashment of casual leaves. In a nutshell, there are no employee benefits for the Educators. There appears to be a tendency to hire individuals who are close relatives of those in senior positions. I found some Educators those who even don't properly teach the lesson and unable to write spellings as well. These Educators are supported a lot as they are very much obedient to those who are so called Seniors. Moreover the workplace politics are very high and it often feels like a toxic environment. It's disheartening to see colleagues being mocked, or talked about negatively behind their backs. Such behaviour undermines teamwork and respect among employees. I can finally suggest all the educators over there not to lock yourselves in this prison wherein we don't even get any recognition.