UCO Bank Senior Customer Service Associate salaries in Guwahati

Likes

It is a small bank and hence it's easy to get noticed. Good work is appreciated

Dislikes

Whether you work efficiently or don't, you get the same salary and same opportunities. Good performers don't get extra rewards, hence no motivation. Also it is very easy to bend rules.

Likes

The Job is secure, however the work culture is quite awful since the most of the work and target is dumped on the employee who shows initiative. The HR policies are improving but but are still not employee friendly. The employees didn't receive a single penny during the COVID pandemic even though we worked during the entire lock down period.

Dislikes

...umped on the Branch Head or on anyone the organisation acknowledges as talented. Employees who aren't willing to work are posted accordingly in less sensitive areas but they draw the same salary. Staff shortage is again a big issue. We have no work life balance and even called to office on holidays to attend office.

Likes

work : There is a lot of things to learn in every department.

Dislikes

...rking days on holidays and closing and working late nights are not even counted. And there is no extra pay for that. Recovery = When it comes to loan recovery, they will be aggressive during closing only, and the current manager is held responsible, who just joined the branch a week ago, but the previous manager, who did his tenure for 2-3 years, is not responsible. Loan documentation = Some of the senior credit managers in zo, even more senior than that, don't even know what it takes to complete a loan document while sanctioning, but while visiting your branch, they will ask for loan figures and recovery figures, and all they do is badmouth. Transfers = There is a policy, but nobody follows the policy for transfers. Senior officials will give you transfers as per their thought process. Some people are not that skilled to sit in a department, but they get good postings, and some of the talented officers get rural postings for what good? Security = There is no security guard in most of the rural, semi-urban, and urban branches. There are security guards only in ZO and HO. We are working with money, why are we not giving protection. I am not disclosing the location due to security issues and privacy concerns, but this is happening with everyone. ``There is no prestige in working in a government bank as of now. I joined the bank with a lot of pride and respect, but all these years in the bank, and the public's disrespect towards a banker is very demean. We are doing our work as a respectable officer, but anyone can say anything to us, but we cannot say anything to customers.

Likes

Uco Bank is a great place to work and the bank management is also good. Work-life balance is also good. Promotional policy is also great.

Dislikes

...arious camps are organised in holidays. It destroys the morale of the employees. Salary and perks are not upto mark being a Govt Bank.

Likes

...ronment and culture teammates are supportive and the management is transparent .there is a huge cafeteria policies are good appraisals are fair and they give good salary hike and bonus every year

Dislikes

There is a lot of politics and the management doesn't t address our issues salary is decent but career growth is slow there is bond of 2 years before which you cannot resign on the job training is not given to new joinees