Testbook.com Customer Success, Service & Operations Department Salaries in Mumbai

Likes

Firstly work from home, flexible timing, work on your own schedule, no pressure, no target.

Dislikes

Dislike features is about salary.. There is no fixed salary for tele counselor.. It's on commission bases. No sale no commission

Likes

You can work in different departments or skill sets simultaneously.

Dislikes

No work-life balance. They won't recruit people even if the workload increases. They will ask the existing employees to work extra time unless the work is done & won't pay them any overtime compensation. Sometimes you may have to work for more than 14 hours at a stretch.

Likes

Commission based job and no target thats plus point. Overall good experience and learn some new things. And work Fro m home job and timing also depends on us.

Dislikes

Due to commission based job no fix salary there that's the negative point and that will demotivate you after too many calls lead taking interest in this job you should have patience

Likes

It provides salary on time every 1 st of month

Dislikes

Morning 10 to night 10 more than 13 hours working hours no process follow by the company without any reason any piror information they will terminate any one

Likes

Culture of the company is good Up to date in things like salary and appraisal All festival celebration Lots of parties, birthday celebrations

Dislikes

Unprofessional manager's If managers think there's no urgent work for you, then there's no real work; otherwise, any task you do is just time-pass. Promotion only if you are polite with managers otherwise, no chance. Even with manageable workloads, you won't be able to take Earned Leave.