Temenos Customer Success, Service & Operations Department Salaries in India (Updated 2025)

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Internal politics favoured employees get on-site opportunities

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...rmal dress code for technical employees even in 2022 ! No work from Home option. Employees asking for WFH will be liable for Loss of Pay Even if they work. Expected to come on time in morning but should stay upto 4 hours after work timings. Senior - Chauvinistic environment where people with 15/20/25 years in Temenos dominate and harrass freshers and new joiners. Expected to work every weekend. No considerations for employees' personal life and no work life balance. Terrible hike and compensation even after working 24 x 7 x 365 days.

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...072020 for this year in india. so no effect of covid on employment retrenchment. but pay has been voluntarily reduced with employees consent, which will be compensated in increased salary from jan 2021

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Career growth and compensation benefits

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Average Place to Work. Got Lucky and got a good team manager. It's a good company that helps to adjust you to corporate World. Foundation in basic Skills would get stronger but You need to take the step and ask for the work.

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Salary and Hikes are below Average. Promotions are not purely based on Performance. After a certain point of time, the tech stack kind of stuck. You won't be learning new things compared to the outside world i.e very Rigid tech stack. Achievements are Promotions are very Difficult to come by if you work in a larger team. Also Depends upon your Manager.

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I had a really good supportive team and there was no micromanaging. As a fresher, Seniors help me to a greater extent which gave me a grip.

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.... So there’s no learning and it will never get you anywhere in the future. There is little to no hike in the salary. And shockingly no appraisal meetings will be conducted to point out things you’ve done. Hybrid policy is only for experienced candidates. Job security is very poor. With no prior information they just fired employees straight away without any reason. Understanding the current situation , they could have stated the fact prior a month so the employees might have prepared themself for that situation. The work life balance is not so great but manageable. They’ll assign you with few or more tickets based on availability, as only few peeps in a team and you have to be working simultaneously in all of them. There is no clarity and transparency. KT documents and meetings are of no use. So learning the product, the coding structure and your project is quite challenging.

Likes

No office drama like forcing people to bring their personal and social life in office. Come to office, work and learn, finish work and go home and enjoy life. Your social and personal life is all intact with you and on your command. If you are looking for office circus and drama then please stay away from Temenos. Great opportunities and guidance to advance career and skillsets.

Dislikes

No pay for worth. Little bit politics is everywhere.