Tata Chemicals DSO salaries in Customer Success, Service & Operations in India

Likes

...e here is that I got the opportunity to work in 3 major cities and handled well.Salary part is good but not incentive structure.

Dislikes

No new roles assigned and no scope for career growth.

Likes

Work culture good,salary growth very poor, senior always help to work,teammates very cooperative, every year trained that how to handling big volume business and how to launch new product in market.

Dislikes

They are not growth in salary according to performance,

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

As compared to designation too much work load here no salary increment is given they hire diploma engineering in only 10 yo 15 k such a salary as a unskilled and uneducated fellow

Dislikes

Because of salary and work load management is not proper

Likes

The only thing good about this company is that it will let you learn about it's processes, functions and operations completely. It is a good place for learning and most people with whom you will have to deal with daily aren't rude.

Dislikes

There are many flaws in this company. Firstly, as a GET your in-hand salary will be Rs. 30,000 max. There's no growth in this company, you'll get promotions after a period of 6-7 years, no bonuses or travel allowances, working hours for general shift is 8am to 6pm where you get a lunch break of 1hr and 15 mins only. And for shift engineers, it is 8hrs but sometimes you might be told to do 12 hrs shifts too. Most of the departments aren't accepting of female employees and they have to face issues related to comments about their place, complexion, weight, height, stamina, etc. The company doesn't let you participate in competitions like lean six sigma, ethics related as they include senior employees only and there will be a competition to be included in the team. Apart from that, major problem is the location being remote, the hostel food is very bad, even after repeatedly telling the authorities in charge, I haven't seen any improvement in the food quality.