Sun360 Customer Service Executive salaries in India

Likes

The organisation is a startup and has grown quite well. The organisation has young management and staff which gives lot of energy and ambition to work. In the ambition and motivation you practice self learning, can experiment different technologies and implementation of systems are encouraged. Overall it's a vast learning and growing opportunities and best part is to develop yourself in new skills and experience.

Dislikes

...t revenue generation whereas the actual operations team is not supported well. Incentive systems are available, however the implementation is not at all transparent and employees are cheated to pay the right amount. Also, the directors have very toxic mentality. The settlement of amount of employees or marketing partners leaving the organisation are not done correctly. The amounts are paid in complete and no reason or communication.

Likes

Working at Sun360 is an amazing experience, Good team management, opportunity to meet new new clients from industrial as well as commercial background which helps in professional development as well as career growth. Many talented peoples around the organization tends to help you whenever required.

Dislikes

As of now there are no dislikes about Sun360 But There should be some point where all the employees should come together and interact with each other so that we can build strong team among all departments just like R&R. It will help everybody know each other better within the organization.

Likes

Company is aggressive in winning projects. Self learning is supported. The team is excellent to work with. Employee will be treated right and good professional growth only if the employee is in good terms with the founders.

Dislikes

No respect or no support to after sales teams whatsoever which lead to clients suffering from very poor service. Employee retention rate is extremely poor due to toxic work culture. The co-founders are extremely unprofessional in their conduct towards employees. The company culture is so bad that sometimes the gifts given to employees need to be submitted back to them to circulate it back to other employees. The co-founders may even go to extreme lengths to sabotage future carriers of their ex-employees. Threats of not releasing Experience Letter for not serving notice period or threats of offering bad reviews to future employers.

Likes

Supportive management and team environment that encourages learning and growth. Work-life balance is well-maintained, with flexible hours and a focus on employee well-being. Opportunities to explore diverse projects, fostering professional development. A positive and inclusive workplace culture that values employee feedback and collaboration.

Dislikes

Nothing much

Likes

I get to learn new things from each different department like HR, Design, Paperwork, Ops. Everyone is very friendly and collaborative over here. I was selected to go to Delhi for REI Expo. In which I got the opportunity to meet new vendors and learn new things.