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Sumtotal Systems

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4.0

based on 94 Reviews

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Customer Success, Service & Operations

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Sumtotal Systems Customer Success, Service & Operations Department Salaries in India

based on 35 latest salaries
Designation Avg Annual Salary Open Jobs

Analyst

2 - 12 years exp. (3 salaries)
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₹6.4 L/yr - ₹11.3 L/yr

Principal Program Manager

17 - 18 years exp. (AmbitionBox Estimate)
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₹20.4 L/yr - ₹24.4 L/yr

Team Lead

8 - 13 years exp. (AmbitionBox Estimate)
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₹12 L/yr - ₹15 L/yr

Senior System Administrator

9 - 10 years exp. (AmbitionBox Estimate)
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₹12.6 L/yr - ₹16.1 L/yr

Application Support Engineer

6 - 8 years exp. (AmbitionBox Estimate)
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₹7.9 L/yr - ₹10.1 L/yr

Technical Support Manager

12 - 14 years exp. (AmbitionBox Estimate)
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₹14.4 L/yr - ₹18.4 L/yr

Client Operations Manager

9 - 12 years exp. (AmbitionBox Estimate)
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₹9.9 L/yr - ₹12.7 L/yr

Cloud Operations Analyst

1 - 2 years exp. (AmbitionBox Estimate)
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₹6.1 L/yr - ₹7.8 L/yr

L2 Technical Support Engineer

4 - 5 years exp. (AmbitionBox Estimate)
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₹5.9 L/yr - ₹7.5 L/yr

Content Writer

7 years exp. (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Customer Success Manager

10 years exp. (AmbitionBox Estimate)
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₹13.1 L/yr - ₹16.7 L/yr

Technical Account Manager

12 years exp. (AmbitionBox Estimate)
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₹16.1 L/yr - ₹20.6 L/yr

Senior Support Engineer

10 years exp. (AmbitionBox Estimate)
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₹10.4 L/yr - ₹13.2 L/yr

Senior Project Coordinator

11 years exp. (AmbitionBox Estimate)
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₹9.5 L/yr - ₹12.2 L/yr

Applications Engineer

5 years exp. (AmbitionBox Estimate)
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₹11 L/yr - ₹14 L/yr

Information Technology Support Engineer

6 years exp. (AmbitionBox Estimate)
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₹7.9 L/yr - ₹10.1 L/yr

PMO Manager

14 years exp. (AmbitionBox Estimate)
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₹15.3 L/yr - ₹19.5 L/yr

Operations Manager

14 years exp. (AmbitionBox Estimate)
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₹17.7 L/yr - ₹22.6 L/yr

Training Coordinator

12 years exp. (AmbitionBox Estimate)
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₹5.2 L/yr - ₹6.7 L/yr

Problem Manager

15 years exp. (AmbitionBox Estimate)
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₹12.6 L/yr - ₹16.1 L/yr

Last Updated: 18 Nov, 2024

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Salary Discussions, Hike & Promotions
2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for Sumtotal Systems

3.6

Rated by 6 employees for salary & benefits

Team Lead in Hyderabad / Secunderabad

Customer Success, Service & Operations Department

2.0
  •  posted on 19 Sep 2018
2.0
 for  Salary and Benefits

Likes

The timings are flexible and the food is free if you have to work night shifts.

Dislikes

...ee welfare. There is no work culture. Its a purely commercial minded management. Very bad salary hikes and almost nil chances of promotion as there is performance appraisal system. Its better to avoid working here.

read more

Principal Product Manager - SaaS Application in Hyderabad / Secunderabad

Full Time

 · 

Engineering - Software & QA Department

5.0
  •  posted on 11 Aug 2022
5.0
 for  Salary and Benefits

Likes

Great company to work for. Excellent management and very energetic teams. Lots of opportunities to learn and develop. Perfect job for any PM who wants to solve problems or build great products.

read more

Dislikes

Not a pay master, no options to save taxes. Benefits and perks could be improved.

read more

Technical Project Lead in Hyderabad / Secunderabad

Engineering - Software & QA Department

3.0
  •  posted on 10 Jan 2019
4.0
 for  Salary and Benefits

Likes

...enefits are good. Pure politics especially in Professional services department. You cannot grow career or salary by competing with them. They wont work but as they are relatives/X colleagues of relatives of few leads they will get good hikes/promotions. Even though you work smard you wont get these.

read more

Dislikes

Pure politics...

Senior Software Engineer in Hyderabad / Secunderabad

Full Time

 · 

Engineering - Software & QA Department

3.0
  •  posted on 22 May 2023
2.0
 for  Salary and Benefits

Likes

1. Company follow the process. 2. Company work life balance is descent 3. Techwise they are pretty updated.

Dislikes

1. India team only works on tech stack in case US teams approves, so in a way India team is just a proxy. 2. Favouritism is there.

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Automation Team Lead in Hyderabad / Secunderabad

Engineering - Software & QA Department

1.0
  •  posted on 29 Nov 2019
4.0
 for  Salary and Benefits

Likes

Sumtotal has really good policies like plenty of leaves, work from home for 2 days a month, benefits etc.

Dislikes

Managers need to grow up, they still behave like kids fighting and cheating. Company gives you plenty of leaves but managers dnt approve them.

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see more salary related reviews

Sumtotal Systems interview questions by designations

Software Engineer (2)Senior Technical Support Engineer (1)Financial Associate (1)Senior Software Engineer L2 (1)
View all 10 interview experiences
More about working at Sumtotal Systems

Sumtotal Systems Salary FAQs

How much does Sumtotal Systems pay per year?
The average Sumtotal Systems salary ranges from approximately ₹3.5 Lakhs to ₹5 Lakhs per year for a Automation Test Engineer and ₹25.3 Lakhs to ₹38 Lakhs per year for a Principal Product Manager. Salary estimates are based on 35 Sumtotal Systems salaries received from various employees of Sumtotal Systems. Sumtotal Systems employees rate the overall salary and benefits package 3.6/5 stars.
What is the highest salary in Sumtotal Systems?
The highest-paying job at Sumtotal Systems is a Principal Product Manager with a salary of ₹25.3 Lakhs to ₹38 Lakhs per year. The top 10% of employees earn more than ₹24.58 lakhs per year. The top 1% earn more than a whopping ₹46.52 lakhs per year.
What is the minimum salary in Sumtotal Systems?
Minimum salary at Sumtotal Systems depends on the role you are applying for. For QA Engineer the minimum salary is ₹2.9 Lakhs to ₹9 Lakhs per year, and for Software Developer the minimum salary is ₹6 Lakhs to ₹9 Lakhs per year and so on.

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Sumtotal Systems Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Sumtotal Systems is INRunlock blur . Salary estimates are based on 35 Sumtotal Systems latest salaries received from various employees of Sumtotal Systems.

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