SRL Diagnostics Kolkata Customer Care Officer Salaries by 4 Employees

2 - 6 years exp.

₹2.2 Lakhs - ₹2.8 Lakhs

Avg. annual salary

Monthly In-hand Salary

13% more than the average Customer Care Officer Salary in Healthcare Companies for 2 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Care Officer Salary 3 years exp. (AmbitionBox Estimate)	₹2.4 L/yr - ₹3.2 L/yr
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Administration & Facilities Customer Care Officer Salary 6 years exp. (AmbitionBox Estimate)	₹1.7 L/yr - ₹2.8 L/yr

Last Updated: 1 Oct 2023

Companies similar to SRL Diagnostics for Customer Care Officer in Kolkata

SRL Diagnostics Customer Care Officer Salary

2 - 6 years exp. (4 salaries)

₹2.2 L/yr - ₹2.8 L/yr

Company name	Avg Annual Salary	Open Jobs
OPPO Customer Care Officer Salary 1 - 6 years exp. (5 salaries)	₹1.3 L/yr - ₹2.5 L/yr 8% less
Carrier Customer Care Officer Salary 10 - 12 years exp. (4 salaries)	₹3 L/yr - ₹3.5 L/yr 29% more
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Lingdao Mobiles Customer Care Officer Salary 2 - 5 years exp. (4 salaries)	₹1.8 L/yr - ₹2.2 L/yr 20% less
OnePlus Customer Care Officer Salary 1 - 4 years exp. (4 salaries)	₹2.2 L/yr - ₹2.8 L/yr 14% more
Muthoot Finance Customer Care Officer Salary 5 - 12 years exp. (4 salaries)	₹2 L/yr - ₹4 L/yr 22% more

Customer Care Officer salary at SRL Diagnostics ranges between ₹2.2 Lakhs to ₹2.8 Lakhs per year for employees with experience between 2 years to 6 years. Salary estimates are based on 4 latest salaries received from various employees of SRL Diagnostics.

Experience wise SRL Diagnostics Customer Care Officer salaries in Kolkata

Last Updated: 1 Oct 2023

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.3 L/yr
3 years (AmbitionBox Estimate)	₹2 L/yr - ₹2.5 L/yr
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4 years (AmbitionBox Estimate)	₹2.1 L/yr - ₹2.7 L/yr
5 years (AmbitionBox Estimate)	₹2.3 L/yr - ₹2.9 L/yr
6 years (AmbitionBox Estimate)	₹2.4 L/yr - ₹3.1 L/yr

Similar Designation salaries in SRL Diagnostics

Customer Care Executive Salary

(3 salaries)

₹2.4 L/yr - ₹2.9 L/yr

Sales Officer Salary

(3 salaries)

₹3 L/yr - ₹4.3 L/yr

Top skills at SRL Diagnostics for Customer Care Officer

customer care Handling Customer Queries Front Office Back Office Operations Front Desk Reception Operations Front Office Operations Front dmlt Receptionist Activities Customer Service customer calling Lab Query Resolution

Salary related reviews for SRL Diagnostics

3.8

Rated by 2 employees for salary & benefits

Senior IT Executive in Gurgaon / Gurugram

Full Time

Project & Program Management Department

1.0

• posted on 22 Feb 2025

1.0

for Salary and Benefits

Likes

I have never seen this kind of company in my life.

Dislikes

there is no hike, every year they send assesment for appraisal. Only higher administartor salary will be 4x every year. Normal Grade person salary will be increased <5%. I would suggest to work anywhere in this universe but not work here.

Salary - Bad

+6 more

Consultant Pathologist in Mumbai

Full Time

Healthcare & Life Sciences Department

3.0

• posted on 29 Jun 2022

1.0

for Salary and Benefits

Likes

On consultation mode renewal is one yearly with not much increment and leaves benefits. Work culture is so so. Management by company is little time consuming, decision making ability/ authority is confused, many people involved in passing certain agenda. Company policies are good for permanent employees.

Skill development - Good

+1 more

Dislikes

Manpower is short, overworked. Certain people also expect to overwork without any additional pay. Internal politics, though it's everywhere.

Salary - Bad

+3 more

Junior Scientific Officer in Gurgaon / Gurugram

Full Time

Production, Manufacturing & Engineering Department

5.0

• posted on 29 Dec 2021

5.0

for Salary and Benefits

Likes

...ity in the SRL diagnostics because they need highly qualified members only Ph.D. holder candidates have a secured job opportunity and about compensation and benefits all are good in the company

Salary - Excellent

+1 more

Dislikes

Job security - Bad

Pathologist in Mumbai

Full Time

Healthcare & Life Sciences Department

2.0

• posted on 20 Apr 2022

3.0

for Salary and Benefits

Likes

The Company's work culture is good but its been deteriorating fast few years. The salary is paid timely.

Dislikes

Too much of interference of business /sales people in the over all operations of labs. The medical/paramedical staffs are always ignored in the decision making, they just remain mute spectators and follow the ever changing structural dynamics.

Skill development - Bad

+3 more

Data Operator in Ludhiana

Healthcare & Life Sciences Department

5.0

• posted on 19 Apr 2022

4.0

for Salary and Benefits

Likes

Company provide very Handsome Salary Package...

Salary - Good

+2 more

Dislikes

When Company needs you. they call you for rejoin in very polite way for convincing you to do job on contract base which is bound only for 3 months. Company two times leave me when my contact is over... This thing is very rude and selfish.

Job security - Bad

+1 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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SRL Diagnostics Customer Care Officer Salary FAQs

What is the salary of Customer Care Officer at SRL Diagnostics in Kolkata?

The average salary of a Customer Care Officer at SRL Diagnostics in Kolkata typically ranges from ₹2.2 Lakhs to ₹2.8 Lakhs per year, depending on experience (from 2 years to 6 years).

The top 10% of Customer Care Officer in Kolkata at SRL Diagnostics earn more than ₹2.8 Lakhs per year, and the top 1% earn over ₹2.8 Lakhs per year. Customer Care Officer Salaries at SRL Diagnostics can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 SRL Diagnostics employees in India.

What is the estimated take home salary of a Customer Care Officer at SRL Diagnostics in Kolkata?

The estimated take-home salary of a Customer Care Officer at SRL Diagnostics in Kolkata typically ranges from ₹16,923 to ₹18,632 per month. This is based on the average salary range of ₹2.2 Lakhs to ₹2.8 Lakhs per year for employees with experience ranging from 2 years to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of SRL Diagnostics. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Care Officer at SRL Diagnostics in Kolkata?

To be a Customer Care Officer at SRL Diagnostics in Kolkata, the key skills required include:

- customer care
- Handling Customer Queries
- Front Office
- Back Office Operations
- Front Desk

These skills are highly valued at SRL Diagnostics and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than SRL Diagnostics for Customer Care Officer in India?

Carrier	₹3.0 Lakhs to ₹3.5 Lakhs per year
Muthoot Finance	₹2.0 Lakhs to ₹4.0 Lakhs per year
OnePlus	₹2.2 Lakhs to ₹2.8 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by SRL Diagnostics, depending on the role and experience level.

What is the salary of a Customer Care Officer in companies similar to SRL Diagnostics in Kolkata?

The salary of a Customer Care Officer at companies similar to SRL Diagnostics in Kolkata varies, depending on the role, experience, and company size. Here are the typical salary ranges:

OPPO	₹1.3 Lakhs to ₹2.5 Lakhs per year
Lingdao Mobiles	₹1.8 Lakhs to ₹2.2 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Care Officer at SRL Diagnostics in Kolkata?

The salary growth for a Customer Care Officer at SRL Diagnostics in Kolkata depends on factors such as experience, performance, and promotions. On average, a Customer Care Officer in Kolkata can expect the following growth trajectory at SRL Diagnostics:

Experience	Average Salary Range
2 years	₹1.8 Lakhs to ₹2.3 Lakhs per year
3 years	₹2.0 Lakhs to ₹2.5 Lakhs per year
4 years	₹2.1 Lakhs to ₹2.7 Lakhs per year
5 years	₹2.3 Lakhs to ₹2.9 Lakhs per year

and so on.

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SRL Diagnostics Customer Care Officer Salaries in Kolkata

SRL Diagnostics Customer Care Officer salary in Kolkata ranges between ₹2.2 Lakhs to ₹2.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 SRL Diagnostics latest salaries received from various employees of SRL Diagnostics.