SP Robotic Works Customer Success, Service & Operations Department Salaries in Bangalore / Bengaluru

Likes

Pros: Start-up work culture New ideas are encouraged. Talent is recognized faster. Good place to explore self. New products are developed relating to recent technologies.

Dislikes

Cons: Micro-management Too many meetings which eats our time. Less pay. Management vision is not clearly communicated to everyone. Most of them are freshers and are not sure whats expected from them in their roles.

Likes

0 likes

Dislikes

1. They won't provide salary on time, you should be asking multiple person for update on salary every month. 2. Company with zero professionalism and ethics. 3. Weekends need to work. 4. Benifits NILL, PF is pending since March, no health insurance, no incentives or performance based pays. 5. No hikes and No promotion

Likes

Pros: 1) Products 2) Customer interests 3) Engagement activities 4) Life time course access & product support

Dislikes

Couldn't tag this as a con, but operating as a franchisee requires diligent work, lot of trail and error activities are expected from us to get customers.

Likes

Ideal Startup Culture with extensive role to learn new things quickly. Taking ownership of your job from scratch Very good Workplace Transparency Unique Product Experience for children to learn latest technologies very easily

Dislikes

Frequent change in processes and less time to adapt them

Likes

The model is very simple and easy. Technical people not required - big plus point. Everything technical is taken care by the head office. Marketing and sales we have to do what the head office says which is enough. I have another brand's franchise too - support is very much better here.

Dislikes

More franchise network meetings should happen. Only once a year is not enough. More collaborative marketing plans with all franchise should be done