Smith & Nephew Healthcare Customer Service Executive salaries in India

Likes

Great work life balance, learning opportunities and overall culture is not bad

Dislikes

...ss not at all diversified therefore revenues are easily hit by market movements. From an employees point of view this means cuts in annual bonus, payrise

Likes

Good work life balance

Dislikes

Company is good, but there is no growth in terms of role. Poor Management decisions on salary, last moment revoking of salary increments. Management wants quality work but in terms of pay they wanted employees to slog and not to raise questions over less pay. Management is happy to hire new employee at higher salary then existing employee but they do not to prefer to retain existing talent. Pune office is more or less BPO/KPO where no one cares about employee rather than work is completed in time

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.

Likes

Nothing

Dislikes

Everything. No managerial support. No training. No proper culture. No job security. They will ask us to leave if the don’t like us. Even with no prior notice. Without any intimation they will replace someone in our place when we there in the system itself.

Likes

People needs to understand there is difference in culture of a product company and a non product company (IT, Banking). The product company such as Smith & Nephew gives you the opportunity to Learn, Grow and take the complete ownership of the designated responsibilities. A SOP driven person may not like the idea of complete accountability; therefore may dislike the company. After being part of the company for 3 years, i can proudly say i had the ample opportunities and learnings for my career wellbeing. I would certainly recommend Smith & Nephew as a great workplace. :)

Dislikes

Company has recently made internal restructuring that would improve on ERP, automation, controls and line of business. There was certain challenges which are being address right now. Moving in a right direction.