Sigmoid Customer Success Manager salaries in India

Likes

Work life balance and culture was great a few years ago. Salary hike and promotion was also great and talent was appreciated.

Dislikes

People are getting fired over small escalations. Company started a hiring spree. Target seems to be bench strength instead of quality talent. Favouritism has taken over for promotions. There is not much focus on skill development neither work is good to be able to learn something new. Even if you upskill on your own, there is very little chance that it will be recognised and you will be moved to better position. Micromanagement and too many managers have replaced the actual capable workforce.

Likes

The only I like is the salary gets credited on time.

Dislikes

I never got to work in the role that I got hired for. The work pressure is immense but this would actually depend on the project and the client you get, which is something you cannot choose but get forced into. They had also said that one gets considered for appraisal in Mar if one joins before Sep of the previous year, however that is not really the case. The appraisal cycle is actually Jan to Dec and I got to know this only during Feb from a casual conversation with a collegue. When raised to seniors officially, they only shrugged it off saying there is nothing we can do but wait till the Dec in my case. I felt cheated. Came December, and I am suddenly finding myself into difficult discussions that are moving in the direction of not getting a good increment for sure.

Likes

The best of data innovation happens here. With a lot of flexibility for new ideas. The pay is very good at senior management level. Certification is sponsored and freedom is there for ideation.

Dislikes

Junior entry level employees are treated like working for free. very less work life balance. US timezones are compulsory to follow, but not mentioned in the JD/Offer letter. Leaders work remotely and doesn't promote culture. Finance and HR team are very slow in process.

Likes

...riented, will always keep employees benefit in mind before taking any decision. Salary were always on time. Regular connect with Manager and HR. Work-Life balance. Since my tenure, I haven't heard about any layoff yet, so job security.

Dislikes

Company transitioned to be service-based to survive the kill-throat competition and sustain employees. Recommendable approach and very empathic. But in motion company should not become 100% service based, should come with new ideas and develop more products.

Likes

I have worked in Sigmoid for more than 3 years. It was a exponentially learning growth. I explored a lot of Big Data Technologies along with soft skills.

Dislikes

...ond for 2 years. They will gave you bonus money and ask for minimum 2 years. If you are leaving after 1 year and 8 months, you have to pay back whole bonus money.