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Shopclues

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4.1

based on 186 Reviews

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Customer Success, Service & Operations

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Shopclues Customer Success, Service & Operations Department Salaries in India

based on 96 latest salaries
Designation Avg Annual Salary Open Jobs

Trainer

3 years exp. (AmbitionBox Estimate)
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₹4.3 L/yr - ₹5.5 L/yr

BSC Engineer

3 years exp. (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Senior Analyst WFM

9 years exp. (AmbitionBox Estimate)
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₹4.7 L/yr - ₹6 L/yr

Business Development Manager

10 years exp. (AmbitionBox Estimate)
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₹6.5 L/yr - ₹8.3 L/yr

Manager Customer Service Operations

14 years exp. (AmbitionBox Estimate)
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₹6 L/yr - ₹7.7 L/yr

Fraud Prevention Analyst

3 years exp. (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Merchant Operations Associate

5 years exp. (AmbitionBox Estimate)
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₹2.6 L/yr - ₹3.3 L/yr

Senior Catalogue Specialist

5 years exp. (AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr

Senior Customer Experience Manager

10 years exp. (AmbitionBox Estimate)
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₹10.8 L/yr - ₹13.8 L/yr

Senior Escalation Executive

5 years exp. (AmbitionBox Estimate)
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₹3.3 L/yr - ₹4.3 L/yr

Subject Matter Expert Specialist

12 years exp. (AmbitionBox Estimate)
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₹5 L/yr - ₹6.3 L/yr

Floor Supervisor

3 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Team Leader Customer Support

6 years exp. (AmbitionBox Estimate)
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₹3.4 L/yr - ₹4.4 L/yr

Social Media Executive

2 years exp. (AmbitionBox Estimate)
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₹3.1 L/yr - ₹3.9 L/yr

Head Customer Support

15 years exp. (AmbitionBox Estimate)
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₹16.2 L/yr - ₹20.7 L/yr

Shipping Assistant

4 years exp. (AmbitionBox Estimate)
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₹0.2 L/yr - ₹0.3 L/yr

Team Leader WFM

9 years exp. (AmbitionBox Estimate)
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₹5 L/yr - ₹6.3 L/yr

Customer experience Manager

9 years exp. (AmbitionBox Estimate)
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₹7.8 L/yr - ₹10 L/yr

Senior Executive

3 years exp. (AmbitionBox Estimate)
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₹3 L/yr - ₹3.6 L/yr

Assistant Manager

9 years exp. (AmbitionBox Estimate)
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₹6.7 L/yr - ₹7.2 L/yr

Last Updated: 3 Feb, 2025

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Salary related reviews for Shopclues

4.5

Rated by 13 employees for salary & benefits

Assistant Manager Trainee in Gurgaon / Gurugram

Teaching & Training Department

1.0
  •  posted on 31 May 2018
3.0
 for  Salary and Benefits

Likes

Regular job, 5 days working.

Dislikes

...mer service. Forced 6 days working on festive season no or minimum compensation. When u resign, the hr asks for 100% of total salary, even if u r medically not fit. No support from hr team as well.

read more
  • Skill development - Bad
    • +5 more

Category Manager in Gurgaon / Gurugram

Category Department

5.0
  •  posted on 08 Aug 2017
3.0
 for  Salary and Benefits

Likes

1.Learning is 3x of a traditional FMCG company 2.Ample of opportunities to grow

  • Skill development - Excellent
    • +4 more

Dislikes

1. Salary disparity is an issue 2. Sudden change in vision/objective but that is what you get for joining an aggressive startup

read more

Digital Marketing Analyst in Gurgaon / Gurugram

Full Time

 · 

Marketing & Communication Department

5.0
  •  posted on 27 Oct 2021
5.0
 for  Salary and Benefits

Likes

Everything, if you asked me. Because it's the kind of environment which they provide us is amazing and the leaders of the team which supports and helps you to work as team player and groom as individual as well. Work culture is super cool, and policies provides value to the employees. Can you imagine I wear everyday casual at office expect professional meeting times.

read more
  • Salary - Excellent
    • +6 more

Senior Analyst in Gurgaon / Gurugram

Full Time

 · 

Procurement & Supply Chain Department

4.0
  •  posted on 18 May 2023
3.0
 for  Salary and Benefits

Likes

Started my carrier with SC. It was amazing exp. Switch 3 roles within the organization. At the time of co. Downfall Top mgt briefly informed everytime againt the all odds and Add's.

read more
  • Skill development - Good
    • +3 more

Dislikes

These are actually do not dislikes but in timeframe of 6 yrs i have got only 2 3 appraisals due to co. downfall

Senior Merchandising Manager in Gurgaon / Gurugram

Full Time

 · 

Merchandising, Retail & eCommerce Department

5.0
  •  posted on 22 Oct 2021
3.0
 for  Salary and Benefits

Likes

Great company to learn basics of e-commerce. A nice platform to explore lore your skills, Working environment is good, seniors are helping. You will get plenty of opportunities to learn.

read more
  • Skill development - Excellent
    • +4 more

Dislikes

The appraisal cycle is a bit of an issue.

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Shopclues interview questions by designations

Software Developer (1)Senior Analyst (1)Intern (1)QA Engineer (1)
View all 7 interview experiences
More about working at Shopclues

Shopclues Salary FAQs

How much does Shopclues pay per year?
The average Shopclues salary ranges from approximately ₹1.4 Lakh to ₹2.4 Lakhs per year for a Administration Supervisor and ₹21 Lakhs to ₹32 Lakhs per year for a Associate Director. Salary estimates are based on 96 Shopclues salaries received from various employees of Shopclues. Shopclues employees rate the overall salary and benefits package 4.5/5 stars.
What is the highest salary in Shopclues?
The highest-paying job at Shopclues is a Associate Director with a salary of ₹21 Lakhs to ₹32 Lakhs per year. The top 10% of employees earn more than ₹17.15 lakhs per year. The top 1% earn more than a whopping ₹43.66 lakhs per year.
What is the minimum salary in Shopclues?
Minimum salary at Shopclues depends on the role you are applying for. For Analyst the minimum salary is ₹2.6 Lakhs to ₹4.1 Lakhs per year, and for Senior Analyst the minimum salary is ₹3 Lakhs to ₹5.4 Lakhs per year and so on.

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Shopclues Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Shopclues is INRunlock blur . Salary estimates are based on 96 Shopclues latest salaries received from various employees of Shopclues.

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