SHARE Microfin Customer Service Executive salaries in India

Likes

For New freshers good opportunity to learn how NBFC & Banking sector works , accounting skills development .mostly female work environment

Dislikes

In a long run no special benefits No special bonus or incentives only salary Achievable Targets also salary in very average to compare​ other MFIs

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

There is branch manager Mr. Gyan singh Saxena is misbehaviour at working time on employed.

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

Company and everyone in the company is your TL or Manager or Head of the department is always with you when you need support and the salary was like fresher is 12k to 15k and for experienced it's will be like 18k to 25k-50k based on the department and requirement and increment was 25% year on year for freshers and it might be on performance based also.

Dislikes

Very less provident fund deduction and and very less facilities about your life and job security. Salaries for fresher and using the old 90's time methods using Excel in the time of ai hits different.

Likes

Skill development, company culture, promotion on time job security

Dislikes

Without knowing reality given punishment to staff , long distance transferred the staff who work hard and without asking to Am given transfer and promotion , Our head office management only think that senior are right no sir plz take feed back to staff also that you better know, always boss is not right sir may be he wants any payments for promotion and transfer near home so I requested our management to judge care fully and take feedback than decide