Servify Customer Service Executive salaries in Mumbai

Likes

Great open-door policies from top down with a focus on transparent communication. Leaders are enthusiastic and approachable. Product focus is on the real benefits for the customer and not just positioning of it.

Dislikes

Company culture could be better, especially now since there are colleagues from all across the globe

Likes

It is a great place to work in, colleagues are fun and helpful. Business is cyclic, meaning changing economic times does have an effect on the company growth. But that's the nature of business in which Servify is into.

Dislikes

L&D is something which needs work on

Likes

Reporting manager- Dhaval is good to work with in CH team CH team members are helpful and extremely understanding

Dislikes

Discrimination at work place by top leadership Biased behaviour False commitment at the time of joining No opportunity to learn as involved into micro managing third class and unethical outsourced business partner Top leadership will expect flexibility from an employee ONLY however will not be flexible enough to fulfil promises made at the time of joining unless you are a boot licker. Don't be surprised if you hear "can't you do that much for the company?" 4 stars (work life balance, company culture) given ONLY because of the reporting manager

Likes

People are good Friendly approcheable environment

Dislikes

Few people at top management driving the company without any scope of improvement or feedback No clarity from top management No future growth opportunity for employees

Likes

The founder is the coolest and the smartest person in the office, just listening to him during town hall you will get to learn a lot of things

Dislikes

Office politics, people who stayed here long takes all the limelight and the new and talented one don't get enough appreciation