SafexPay Customer Care Executive salaries in India

Likes

SafexPay is an amazing organisation to work with. Lots of opportunities to learn. Initial pay which is offered is good. Leaders are approachable.

Dislikes

Appraisals are slightly delayed at times. Strict timings can be a problem at times.

Likes

... Superb for both freshers and seniors. Freshers can learn lots of things here. Salary is on time. Fintech Company. Growing company and there is growth for the employee. HR activities are also there. Yearly Trip for all employees. Good appraisals. Good support from seniors and Managers.

Likes

...e is a huge cafeteria and gaming arcade for chilling. Company policies are good. Appraisal are fair and they give good salary hike and bonus every year

Dislikes

No dislikes

Likes

I'm working with Safexpay for the last 2 years. Company provides good employee benefits, which includes - Health insurance, Work from home policy, Good Salary hike, Gym Facility in office & HR activities for employees. This is one of my DREAM Company

Dislikes

Nothing so far

Likes

As a former employee of Paygate India Private Limited, I must express that I did not find anything positive about working at the company. My tenure was marked by numerous concerning issues that I believe potential employees should be aware of. Firstly, the company's management structure, primarily led by Ravi and his wife Aradhna, lacked transparency and professionalism. Despite Ravi's nominal position as the company's figurehead, day-to-day operations were overseen by CBO Swapnil, with Ravi notably absent from critical decision-making processes, resulting in a lack of clear direction and accountability. Aradhna and Swapnil's management style was deeply flawed and unprofessional. They consistently dismissed employee concerns and failed to communicate in a respectful or professional manner. Employees were often left feeling unheard and unsupported, as decisions were imposed upon them without any opportunity for meaningful discussion or input. Furthermore, the company set unrealistic targets for its employees without providing a clear roadmap for achieving them. This lack of guidance created a stressful work environment and set employees up for failure. Additionally, Paygate India Private Limited had a concerning pattern of hiring sales personnel merely for the sake of appearances, with a staggering 60% turnover rate within six months—a clear indication of deeper systemic issues within the organization. Perhaps most egregiously, the company's employment agreements were decidedly one-sided. Employees were required to adhere to stringent notice periods and financial obligations upon resignation, while the company reserved the right to terminate employment without notice or compensation—a glaring double standard that reflected a lack of fairness and respect for employee rights. In conclusion, my experience at Paygate India Private Limited was marred by ineffective leadership, poor communication, unrealistic expectations, and unfair employment practices. I cannot in good conscience recommend this company as a desirable workplace for prospective employees. Sincerely, [Your Name]

Dislikes

- Lack of transparency and professionalism in management structure led by Ravi and Aradhna - Absence of clear direction and accountability due to Ravi's minimal involvement in decision-making - Unprofessional management style of Aradhna and Swapnil, dismissing employee concerns and lacking respectful communication - Setting unrealistic targets without providing a clear roadmap for achieving them, leading to a stressful work environment - Concerning pattern of hiring sales personnel for appearances, with a high turnover rate within six months - One-sided employment agreements requiring stringent notice periods and financial obligations upon resignation, while the company can terminate employment without notice or compensation