Rocket Software Lead Customer Care Professional salaries in India

Likes

Compensation Leaves Office work from home culture Medical ( 7 members converted from family including In-laws, OPD bills are reimbursed up to 30, 000) Udemy and Linklind learning is free. Certifications cost done for CKAD, CKA, AWS, AZURE, KAFKA, ELASTIC and various others got reimbursed instantly. Referral bonus (Min 65,000) Yearly bonus (For rating above than 4/5 it's 150%)

Dislikes

Nothing

Likes

... can escalate to the higher management. You will be saved. Work culture is good. Yearly bonus is guaranteed. Minimum 10% hike is assured.

Dislikes

Demographic wise people politics. Groupsim on hindi speaking people.

Likes

Used to like the previous CEO and the board of directors who had very employee friendly policies which ensured a great working environment and excellent work life balance

Dislikes

New CEO and his new board of directors who are turning the company into one of the worst possible places to work in. There is no job security, the higher management is just playing dirty politics and firing people who refuse to become sheer puppets and yesmen

Likes

Very flexible and work life balance

Dislikes

Highly political environment. You will get promoted if you are good and buttered with the manager. Leaders bring in their favoured friends from their past organisation thus providing no or limited growth to the employees

Likes

Won't fire and overall good company policies

Dislikes

Techstack is ancient and has very little training to finish the job. Almost no new feature development, mostly fixing defects raised by customers. Management, especially my manager, was good at micro management. Making sure that I won't like the work I do. Will never appreciate the work you do. Scrum meetings turn into a blame game all the time. Ok for those who have a "yes sir" attitude. Management lacks soft skills.