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3.9

based on 1.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Customer Success, Service & Operations

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Rivigo Customer Success, Service & Operations Department Salaries in India

based on 357 latest salaries
Designation Avg Annual Salary Open Jobs

KAM

4 years exp. (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Customer Service Lead

11 years exp. (AmbitionBox Estimate)
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₹5.8 L/yr - ₹7.4 L/yr

IT Administrator

4 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Senior Operations Manager

12 years exp. (AmbitionBox Estimate)
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₹12.6 L/yr - ₹16.1 L/yr

Customer Service

4 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Senior Key Account Manager

6 years exp. (AmbitionBox Estimate)
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₹5.4 L/yr - ₹7 L/yr

Data Entry Operator

3 years exp. (AmbitionBox Estimate)
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₹2.8 L/yr - ₹3.6 L/yr

Circle Head

13 years exp. (AmbitionBox Estimate)
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₹9 L/yr - ₹11.6 L/yr

Scientific Assistant

4 years exp. (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.2 L/yr

Senior Customer Service Executive

3 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Operation Supervisor

1 year exp. (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.2 L/yr

City Head

6 years exp. (AmbitionBox Estimate)
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₹9 L/yr - ₹11.5 L/yr

Assistant Manager Key Accounts

4 years exp. (AmbitionBox Estimate)
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₹5.7 L/yr - ₹7.2 L/yr

Pickup Coordinator

2 years exp. (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.5 L/yr

Documentation Incharge

7 years exp. (AmbitionBox Estimate)
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₹4.3 L/yr - ₹5.5 L/yr

Back Office Executive

10 years exp. (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.2 L/yr

Regional Operations Head

13 years exp. (AmbitionBox Estimate)
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₹26.1 L/yr - ₹33.3 L/yr

Transport Manager

8 years exp. (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Account Manager Client Servicing

5 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4.1 L/yr

Senior Key Account Executive

4 years exp. (AmbitionBox Estimate)
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₹3.3 L/yr - ₹4.2 L/yr

Last Updated: 27 Jan, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Rivigo

3.5

Rated by 175 employees for salary & benefits

Operations Associate in Moradabad

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 02 Jan 2024
2.0
 for  Salary and Benefits

Likes

Rivigo working culture is average and one time Rivigo was a good company but when I was left this company than company culture was not good and promotion Possiblty was nothing besides it increment also not increase so Rivigo culture was not good.

read more
  • Skill development - Excellent

Dislikes

Salary Increase Company Culture Promotion Possiblty

  • Salary - Poor
    +3 more

Process Associate in Coimbatore

Customer Success, Service & Operations Department

4.0
  •  posted on 19 Nov 2021
4.0
 for  Salary and Benefits

Likes

One of the best logistics environment i ever seen, In our cluster everyone were below 26 so imagine how will be the workplace look like. Management were very much supportive and flexible with our ideas, can learn everything for a logistics need u can gain experience here quickly and can apply for a much well reputed logistics firm.

read more
  • Salary - Good
    +6 more

Dislikes

...e is no proper infrastucture like, restrooms ,cafeteria, adequate chairs to sit. Salary is decent for a freshers bt for a 3 years experience guy it is bad. Appraisal is quite decent. Leave will be a problem for the guys beacause its 24/7 firm.

read more

Quality Checker/OA in Gurgaon / Gurugram

Customer Success, Service & Operations Department

3.0
  •  posted on 08 Apr 2022
3.0
 for  Salary and Benefits

Likes

Good work experience in rivigo service pvt Ltd. Teammates are support and management. Company polies are good.

  • Job security - Excellent
    +4 more

Dislikes

All ruls is good work experience. On time salary transfer. Not any issue of the employees.

read more

Operations Executive - Logistics Operations in Jamshedpur

Customer Success, Service & Operations Department

1.0
  •  posted on 11 Mar 2020
3.0
 for  Salary and Benefits

Likes

There is no scope to growth, even every year in December company terminate many employees for cost cutting.

Dislikes

...e working under third party. Many employees lost their job in November December. There are no proper salary structure, and every year they removes employees as per their current salary.

read more
  • Skill development - Bad
    +4 more

Branch Manager in Hyderabad / Secunderabad

Full Time

 · 

Procurement & Supply Chain Department

2.0
  •  posted on 25 May 2023
1.0
 for  Salary and Benefits

Likes

Full of politics vendors and management Staff suffers for work pressure no one takes action on vendors due to they received commission from vendors

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  • Job security - Good
    +1 more

Dislikes

Management this is not for all higher officials some people need they need to pay car emi free then getting good salary but they need side income

read more
  • Salary - Bad
    +2 more
see more salary related reviews

Rivigo interview questions by designations

Process Associate (5)Pitstop Executive (4)Operations Associate (3)Business Development Manager (2)
View all 62 interview experiences
More about working at Rivigo
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Rivigo Salary FAQs

How much does Rivigo pay per year?
The average Rivigo salary ranges from approximately ₹1.5 Lakh to ₹2 Lakhs per year for a Process Associate 3 and ₹50 Lakhs to ₹1 Crore per year for a Business Head. Salary estimates are based on 357 Rivigo salaries received from various employees of Rivigo. Rivigo employees rate the overall salary and benefits package 3.5/5 stars.
What is the highest salary in Rivigo?
The highest-paying job at Rivigo is a Business Head with a salary of ₹50 Lakhs to ₹1 Crore per year. The top 10% of employees earn more than ₹14 lakhs per year. The top 1% earn more than a whopping ₹50.50 lakhs per year.
What is the minimum salary in Rivigo?
Minimum salary at Rivigo depends on the role you are applying for. For Process Associate the minimum salary is ₹1.4 Lakh to ₹3.3 Lakhs per year, and for Operations Associate the minimum salary is ₹1.5 Lakh to ₹3.5 Lakhs per year and so on.
What is the salary package for freshers in Rivigo?
The average salary at Rivigo for freshers varies from ₹1.6 Lakh to ₹3 Lakhs per year for Operations Associate and ₹5.5 Lakhs to ₹10 Lakhs per year for Business Analyst.
What is the notice period at Rivigo in Customer Success, Service & Operations Department?
According to AmbitionBox, 51% of the Rivigo employees in Customer Success, Service & Operations Department reported a notice period of 15 days or less, 38% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 217 responses on AmbitionBox in last 2 years.

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Rivigo Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Rivigo is INRunlock blur . Salary estimates are based on 357 Rivigo latest salaries received from various employees of Rivigo.

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