Red Hat Customer Success, Service & Operations Department Salaries in India

Likes

Good work life balance, allows employees to make an impact by involving them in decision making, people are generally friendly (its like one big family)

Dislikes

Salary increments are barely once in 1.5-2 years unlike competition that has yearly cycle, not enough job rotation opportunities and even when you get one - it depends on managers if they will allow you to be released (unlike for example Oracle that allows you to apply directly on internal portal without having to keep manager in loop and thus jeopardise growth at current role. When someone senior leaves, they are almost always replaced by someone external even when there are enough and more old timers who can take up the role from the internal pool.

Likes

Exploring new tools and techniques and different ways to working

Dislikes

Compensation is low compared to other companies. Also, the work culture slowly turning into service-based culture similar to IBM. After IBM takeover there has been tremendous changes in leadership owing to which stability is hampered and we are unsure of what should be our main goal or accomplishment

Likes

Offers great work-life balance, competitive compensation, fair promotion, job security, skill development, high job satisfaction and a positive company culture. Its been a fantastic experience overall.

Dislikes

None so far

Likes

Work-Life balance. Employee-friendly culture. Understanding Manager and supportive colleagues.

Dislikes

Salary is comparatively less given the great brand value of this company. Also, Promotions and Appraisals don't come very often.

Likes

IBM Brand name attached now. Work Culture is good. People usually don't indulge in politics. Job security is excellent. No layoffs during the pandemic. Learning opportunities are there but you need to spend time in the organization to get that. Lots of emphasis on one's tenure in the organization. More the number of years spent, more respect the person gets. Management is good and pretty cool about things. No micro management.

Dislikes

Salary is on the lower side than the market. Also the appraisals are not consistent. Career growth will become stagnant is there is not much job role change when one gets promoted. There are less opportunities for IJP's Yet to get the benefit of being an IBM company. This should reflect in people getting more job opportunities to go to internally.