Raymond Lifestyle Limited Assistant Manager salaries in Customer Success, Service & Operations in India (Updated 2025)

Likes

work culture , here people work and enjoy same time. They celebrate all festival and if you are alone they feel alone

Dislikes

because of recent pandemic, saw lots of layoff and salary cut. Still i am in a dilemma what is the criteria of layoff ,because sometime they say company dont have money so they are layoff employee .But at the same time they are spending on some other things which are no important at this time. Some time they say that particular department / position is not needed at this point of time and they are asking employee to leave. But same time some of the employee are saved in same department / position . Dont know why? During salary cut also there where bench mark , different people where given different salary why? and during notice period you where given only basic salary which all the deduction of actual salary . So in that case we are not getting full basic pay. During this condition company should support there employee but here it happened different instead they removed so many people not even thinking what will happen to them and there family. when company need employee to achieve their targets , employee give there 100% . I have seen employee working day and night . But when employee need company they asked employee to leave . very bad work culture. I know boss have lot of pressure from there higher management , but there is a way to treat there subordinate . you cant treat them inhuman behavior . And here even HR wont support you. Before i used to like this company and my boss. But past one year i have seen true color of the company and bosses. Everyone are here to save their job and their loved ones . I have see HR also support their dissension . HR have right to ask BU heads the reason of removing the person and they find its not valid they should not allow but here it doesn't work like that.

Likes

I was taking care of South zone in commercial finance team. My manager was very supportive & he always assign us new tasks & challenge us. The work life balance is very good.

Dislikes

...only for ppl working in HO. They never considered regional staffs for promotion. Pay is also average. Limitations in learning new things. Even if you try access will not be provided.

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high_quality products and has a global client base. As a result l get to travel abroad, especially to the us and Canada. But on site travel is completely dependent on your project and client,s location.mine is a us based client and they have some affices in toronto., Hence l got a B1 visa quickly. Another puls point is that my colleagues come from various cultural background, and we work happily in collaboration. I also like the employee re- hire policy here.

Dislikes

Compensation is decent but growth is slow. The work pressure is very high. Sometimes, I have to work 12_15 hours straight in a day as l have to attend client calls in the night. Mangers do not value an individuals, unique strength, which is why I have to take back my suggestions most of the times. I do receive appreciations emails from my client, but they mostly go unnoticed during my mid- year appraisals. Also, there is no no - job training for expiration, hence senior folks like me have to guide them. Step-by- step, Wich is a pain sometimes.

Likes

Raymond as a place to work is great for the ones who are local or have family where they are working. Food quality, bus service and timings are so well managed which is achieved after years of hard-work and descipline.

Dislikes

Salary is the major issue. When the brand competes with other brands in terms of being bigger one, should also provide salary on the same fundamental. They give which is the least amount to be given to the person. For ex xyz company gives 4.25Lpa to GET here they will get 3.2Lpa. Holidays have sandwich rule which costs holidays to be used less and they keep on insisting to end EL which is not possible due to work cuz they wont allow in first quarter and during ear end everyone wants holiday so its an issue.

Likes

Nothing Becoz owner's behavior is not right

Dislikes

Because even after working full time, only 6500 salary is available. Even after this, if the leave is more than 2 days in a month, then also the salary will be deducted.