Quest Global Customer Service Executive salaries in Hyderabad / Secunderabad

Likes

I don't like to work. Quest is not a company....just manpower supply firm to customer.

Dislikes

1. Variable pay system and no benefits as money only showing in paper....company can decide the variable pay based on billing from client. 2. Managers are not trained for discipline and just for pushing the team with our knowing the job. 3. Notice period 90days...aim to target the employer carrier and loosing the opportunity and targeting and sending the employees with out benefits. 4. Quest just following the customer requirements and doesn't think about the employees feelings and carrier and self growth.

Likes

Got so many good friends from there.

Dislikes

...u are favourate to your manager then you will have success in professional life. Otherwise less salary hike. They will not Consider your work. Salary hike is based on Managers decision. Not based on work. Same appraisal rating same experienced persons salary hike will be different in same project. Managers can change the salary hike amount in tool.

Likes

Job security

Dislikes

1. No growth 2.Huge salary discripency 3.Very poor work-life balance after working for 9:30 hrs in office , you need to get back home and again keep working. The reporting managers dosent even care and will call you at 10 PM also

Likes

Nothing

Dislikes

In experience letter they clearly mention 3 month notice period or 3 month basic amount to pay and leave but this not reality in notice period time they treat differently and payout option also not accept.

Likes

Balanced work

Dislikes

Managers tourture and poor appraisals, poor salary, poor compensation and benifits, less amount for shift working peaple, poor appraisal process and lot of office politics, if asked for the reason for not giving appraisal no one is taking responsibility and who are working are poor fellows