Quest Diagnostics Customer Care Executive salaries in India

Likes

Amazing work life balance as we r in hybrid work environment. No micro management. On time salary and yearly bonus based on your performance. Good leadership with friendly attitude.

Dislikes

Nothing as of now. Few areas need improvement with regards to taking up new project and developing skills sets of it's employee. Hope it would turn good in coming times.

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes

Likes

Their pay is good. Benefits also good.

Dislikes

There is no job security. They are mainly into health care diagnostics. As the pandemic down their revenue gone down. So be cautious when you join these kind of companies

Likes

nothing

Dislikes

Indian mgmt is worst. They hired a college principal and asking him to run the company. He is not even capable of running a college. He is worst. Because of Indian mgmt, company is getting closed

Likes

Nothing is there to like...Please check 100 times before joining this company. Recently they have fired 150 QA engineers and just gave 21days notice period. Few of the QA's got a chance to join with vendors (HCL TECH) only 12 members from Hyderabad office they have fired directly. Hyderabad management Team is not capable of maintaining this office and they don't have proper skills , if they would recommend hcl to reband all Hyderabad employees they are in the position to accept it...

Dislikes

No job security No proper management Bakvas, bevakoof company.