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Prospecta Software

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3.4

based on 41 Reviews

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Customer Success, Service & Operations

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Prospecta Software Customer Success, Service & Operations Department Salaries in India

based on 17 latest salaries
Designation Avg Annual Salary Open Jobs

Business Analyst

1 - 3 years exp. (3 salaries)
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₹5 L/yr - ₹8.4 L/yr

Senior Technical Consultant

5 - 6 years exp. (AmbitionBox Estimate)
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₹10.1 L/yr - ₹12.9 L/yr

Solution Analyst

1 - 2 years exp. (AmbitionBox Estimate)
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₹6.5 L/yr - ₹8.3 L/yr

Technical Support Consultant

4 - 5 years exp. (AmbitionBox Estimate)
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₹8.6 L/yr - ₹10.9 L/yr

Service Delivery Manager

15 years exp. (AmbitionBox Estimate)
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₹10.8 L/yr - ₹13.8 L/yr

Senior Manager Customer Service

12 years exp. (AmbitionBox Estimate)
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₹8.9 L/yr - ₹11.3 L/yr

Customer Service Manager

10 years exp. (AmbitionBox Estimate)
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₹7 L/yr - ₹9 L/yr

Senior Customer Success Manager

10 years exp. (AmbitionBox Estimate)
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₹26.1 L/yr - ₹33.3 L/yr

1 job opening

Marketing Manager

1 year exp. (AmbitionBox Estimate)
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₹9.5 L/yr - ₹12.1 L/yr

AWS Admin

2 years exp. (AmbitionBox Estimate)
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₹3.4 L/yr - ₹4.4 L/yr

Director Customer Success

22 years exp. (AmbitionBox Estimate)
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₹35.1 L/yr - ₹44.9 L/yr

Assistant Manager

14 years exp. (AmbitionBox Estimate)
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₹5.9 L/yr - ₹7.5 L/yr

Last Updated: 18 Jan, 2025

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fathersahaab
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works at
AmbitionBox
New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Prospecta Software

Project Lead in Gurgaon / Gurugram

Engineering - Software & QA Department

2.0
  •  posted on 09 Oct 2020
1.0
 for  Salary and Benefits

Likes

Very poor and ad hoc in terms of process. There is not even an internal portal where employees can have access to their salary or leaves etc. Management keeps changing every week. Moreover instead of management, a set of old people dominate the company and the day to day decisions and they usually have control over all the departments, you only have the option to follow them to be in the system. Health insurance will be applicable only after you get your employment confirmed. Lack of coordination among key departments responsible for product delivery.

read more

Dislikes

Work life balance is just "0". Management expects you to be available in any weekend and on any national holiday without any prior notice. Employees are not supposed to say "NO" and due to irrational estimates and commitments to clients, employees are usually and frequently forced to work on 24*7 mode. Even after 12 years of inception of company, It is not able to deliver a single stable build to its customers. open Production issues are reported in double digits on daily basis. Except 4-5 old and established employee others usually remain silent followers.

read more
  • Salary - Bad
    • +6 more

Former Employee in Gurgaon / Gurugram

Human Resources Department

5.0
  •  posted on 27 Feb 2022
5.0
 for  Salary and Benefits

Likes

Great learning opportunities Exposure to international work standard Good salary and appraisal system Amazing people Helpful mangers and leaders.

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  • Salary - Excellent
    • +6 more

Dislikes

Rewards and recognition system is not there yet. It would be good if have transportation facilities.

Associate Consultant in Gurgaon / Gurugram

Gurgaon Department

1.0
  •  posted on 18 Feb 2019
1.0
 for  Salary and Benefits

Likes

Nothing, from highers ups to to bottom employee, everyone is selfish beyond belief.

Dislikes

...ternal politics is way more than i have seen in my career. 4. The HR are rude 5. Salary delay and sometimes no salary too. And many more...

read more
  • Salary - Bad
    • +6 more

Business Analyst in Gurgaon / Gurugram

Full Time

 · 

Data Science & Analytics Department

2.0
  •  posted on 29 Jul 2023
2.0
 for  Salary and Benefits

Likes

It's fine to start as a fresher in this company as they will grill you.

Dislikes

- No work life balance - No proper management - Short deadlines - No job security - Working weekends - Nobody heard your concerns

read more
  • Salary - Poor
    • +5 more

Senior Talent Acquisition Specialist in Gurgaon / Gurugram

Human Resources Department

2.0
  •  posted on 24 May 2022
2.0
 for  Salary and Benefits

Likes

You will get a lot of challenges which will help in Learning. Too much biased. Zero work life balance, culture here only means unnecessary events in which is organised by HR and enjoyed by them. You will not get time to participate. And a lot of cheap quality china product gifts. Hire and fire culture.

read more
  • Skill development - Good

Dislikes

Everything

  • Salary - Poor
    • +5 more
see more salary related reviews
More about working at Prospecta Software

Prospecta Software Salary FAQs

What is the notice period at Prospecta Software in Customer Success, Service & Operations Department?
According to AmbitionBox, 62% of the Prospecta Software employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 15% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 13 responses on AmbitionBox in last 2 years.

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Prospecta Software Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Prospecta Software is INRunlock blur . Salary estimates are based on 17 Prospecta Software latest salaries received from various employees of Prospecta Software.

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