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Prometric Services

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2.9

based on 31 Reviews

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Gurgaon / Gurugram
Customer Success, Service & Operations

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Prometric Services Customer Success, Service & Operations Department Salaries in Gurgaon / Gurugram

based on 32 latest salaries
Designation Avg Annual Salary Open Jobs

Operations Manager

15 - 18 years exp. · Gurgaon / Gurugram (3 salaries)
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₹13.3 L/yr - ₹17 L/yr

Invigilator

1 - 2 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

2 job openings

Program Manager

15 - 16 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹14.7 L/yr - ₹18.8 L/yr

Manager Client Servicing

17 - 18 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹18 L/yr - ₹23 L/yr

Level 2 Analyst

2 - 4 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Operations Service Executive

1 - 3 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹5.1 L/yr - ₹6.5 L/yr

Wfm Specialist

4 - 5 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Product Specialist

3 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Senior Analyst

3 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹4.2 L/yr - ₹5.3 L/yr

Team Lead

7 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr

Analyst

2 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹3.5 L/yr - ₹4.4 L/yr

Manager OPS

12 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹10.8 L/yr - ₹13.8 L/yr

Technical Advisor

3 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Customer Service Executive

3 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹5.2 L/yr - ₹6.7 L/yr

Technical Support Engineer

4 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹5 L/yr - ₹6.4 L/yr

Operations Executive

2 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Project Analyst

11 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹4.7 L/yr - ₹6 L/yr

Global Operations Manager

20 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹9.7 L/yr - ₹12.4 L/yr

Operations Support Specialist

6 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Wfm Real Time Analyst

3 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Last Updated: 17 Jan, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Prometric Services

2.8

Rated by 3 employees for salary & benefits

Analyst in Gurgaon / Gurugram

Full Time

 · 

IT & Information Security Department

2.0
  •  posted on 10 May 2023
1.0
 for  Salary and Benefits

Likes

As a fresher would not recommend anyone to join this company a very bad experience with the management, lack of management a certain decision are taken with prior informing and major change no incentives

read more

Dislikes

Nothing is to be liked so consider this as a dislike

  • Salary - Bad
    • +5 more

Center Head in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 03 Jan 2024
2.0
 for  Salary and Benefits

Likes

Work life balance. No graveyard shift.

  • Work-life balance - Good

Dislikes

Poor management. Filled with people who’ve spent more than 15 years in the company and are extremely insecure when dealing with new employees. Zero trust environment and employees are always looked at with suspicion.

read more
  • Salary - Poor
    • +5 more

Test Center Manager in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 06 Apr 2023
2.0
 for  Salary and Benefits

Likes

Work life balance. Good working hours

  • Work-life balance - Good

Dislikes

No scope for professional development. The company hires and fires. No BD team so no new business generated. All the old clients are ending their contracts and moving to competition. People sitting in HO are old timers who have spent more than 15-20 years in the company. They have no interest in listening to new ideas and see younger employees as threats. The country operations manager is a lady who just asks questions and is only interested in saving her job. Overall, the company is filled with people who are running it to the ground and no one is bothered.

read more
  • Salary - Poor
    • +4 more

Coating Inspector

Project & Program Management Department

4.0
  •  posted on 04 May 2018
2.0
 for  Salary and Benefits

Likes

Had a great team working with me. They are a new company in the coatings industry and have managed to secure some nice contracts.

read more
  • Work satisfaction - Good
    • +2 more

Dislikes

I thought I was not given a chance to defend myself with the client, when i left.

  • Salary - Poor
see more salary related reviews

Know more about Prometric Services Gurgaon / Gurugram

Prometric Services Salary FAQs

How much does Prometric Services pay per year?
The average Prometric Services salary ranges from approximately ₹3 Lakhs to ₹4.2 Lakhs per year for a Customer Service Representative and ₹5.5 Lakhs to ₹7.3 Lakhs per year for a Customer Service Executive. Salary estimates are based on 32 Prometric Services salaries received from various employees of Prometric Services. Prometric Services employees rate the overall salary and benefits package 2.8/5 stars.
What is the highest salary in Prometric Services?
The highest-paying job at Prometric Services is a Customer Service Executive with a salary of ₹5.5 Lakhs to ₹7.3 Lakhs per year. The top 10% of employees earn more than ₹10.75 lakhs per year. The top 1% earn more than a whopping ₹33.33 lakhs per year.
What is the minimum salary in Prometric Services?
Minimum salary at Prometric Services depends on the role you are applying for. For Customer Service Representative the minimum salary is ₹3 Lakhs to ₹4.2 Lakhs per year, and for Test Center Administrator the minimum salary is ₹3.2 Lakhs to ₹3.8 Lakhs per year and so on.
What is the notice period at Prometric Services in Customer Success, Service & Operations Department in Gurgaon / Gurugram?
According to AmbitionBox, 79% of the Prometric Services employees in Customer Success, Service & Operations Department in Gurgaon / Gurugram reported a notice period of 1 Month, 21% reported a notice period of 15 days or less.This is based on 24 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Prometric Services , Gurgaon / Gurugram is INRunlock blur . Salary estimates are based on 32 Prometric Services latest salaries received from various employees of Prometric Services.

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