Paychex IT Solutions India Customer Success, Service & Operations Department Salaries in India

Likes

Nice place with ample opportunities. You get a lot of opportunities to grow. Prompt recognitions and monetary benefits are excellent. The US folks are really supportive and collaborative.

Dislikes

Another great company spoiled by inefficient HR team. Paychex really being a fast growing company and on par with the pay masters in the market, could do a lot better. The HR people have no clue about how the world works. No internal surveys, feedback systems available. No people engagement factors/events. Company really messes up with seating and office space. They really demotivate people from coming to office. The BPO is occupying all the spaces and the office becomes chaotic post 5 PM. You can’t even attend meetings in peace. And for no reason, the AC would be too cold. You can’t even tolerate the colder climate inside. People fall sick because of this. No action on this. Insurance sucks, no life coverage, no top up on health. Half the time your payroll would be erratic. And no one from HR is seen in the office or online ever. I could see the company fumble with the growth plans if this continues.

Likes

Learning curve and most of the salary in fixed income.

Dislikes

No benefits. No respect for your time in company. Also India mgmt is shit, they behave like pimps to US mgmt. No ethics no moralities. Indian mgmt treats does not treat you equally. Any innovation is applaused, if US person explains same concept these managers will accept it. Indian Manager are not technical and they want to behave like boss for technical leaders. i would say avoid as much you can.

Likes

Work Life balance is good, company work environment is excellent. But company needs to work on providing faculties to employees, like Health insurance is deduction from salary. And only one way cab facilities. This needs to be improved.

Dislikes

Health insurance deduction from salary and one way cab facility

Likes

Onshore leaders are amazing to work with they really do care about there team. Overall Paychex is very good place to work where every individual is treated with equal respect. There is so much to learn and explore new horizons.

Dislikes

They gave snacks but maximum time chips which is unhealthy. They should opt for some healthy alternative.

Likes

Awesome work life balance. Salary appraisal good. Able to skill up with new skills

Dislikes

Groupism is very bad. No serucity of job. Management or manager have favaouritisum issues. Do not want check reports. Just dnt like you. You are gone. Doesn't matter how good you are working or how much skill full you are.