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3.3

based on 3.5k Reviews

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Customer Success, Service & Operations

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Oyo Rooms Customer Success, Service & Operations Department Salaries in India

based on 1.3k latest salaries
Designation Avg Annual Salary Open Jobs

Cluster Head

5 - 10 years exp. (3 salaries)
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₹8.5 L/yr - ₹13.3 L/yr

Regional Project Manager

9 - 11 years exp. (3 salaries)
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₹10.7 L/yr - ₹13 L/yr

Manager Process Excellence

5 - 9 years exp. (3 salaries)
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₹19.6 L/yr - ₹23.9 L/yr

Quality Analyst

2 - 4 years exp. (3 salaries)
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₹3.9 L/yr - ₹6.5 L/yr

Front Office Manager

2 - 6 years exp. (3 salaries)
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₹2.2 L/yr - ₹3 L/yr

Process Expert

7 - 8 years exp. (3 salaries)
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₹6.9 L/yr - ₹8.8 L/yr

Customer Care Executive

1 - 3 years exp. (3 salaries)
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₹2.2 L/yr - ₹3.6 L/yr

Service Account Manager

0 - 8 years exp. (3 salaries)
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₹4.5 L/yr - ₹6 L/yr

Pricing Executive

2 - 5 years exp. (3 salaries)
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₹4.5 L/yr - ₹5.7 L/yr

Senior Customer Service Associate

5 - 8 years exp. (3 salaries)
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₹5 L/yr - ₹6.3 L/yr

Business Analyst

1 - 3 years exp. (3 salaries)
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₹5.6 L/yr - ₹9 L/yr

2 job openings

Director International Operations

5 - 7 years exp. (3 salaries)
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₹40 L/yr - ₹43 L/yr

Lead Operator

4 - 11 years exp. (3 salaries)
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₹8.4 L/yr - ₹15.5 L/yr

Senior Team Leader Operations

8 - 10 years exp. (3 salaries)
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₹4.1 L/yr - ₹5.3 L/yr

Regional Operations Manager

3 - 9 years exp. (3 salaries)
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₹6 L/yr - ₹9 L/yr

Associate Lead

7 - 10 years exp. (3 salaries)
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₹4.3 L/yr - ₹8.3 L/yr

Sales Executive

2 - 3 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4.2 L/yr

Teal Leader

8 - 9 years exp. (AmbitionBox Estimate)
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₹6.1 L/yr - ₹7.8 L/yr

Reception Manager

2 - 3 years exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹2.6 L/yr

Process Associate

3 - 4 years exp. (AmbitionBox Estimate)
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₹3.5 L/yr - ₹4 L/yr

Last Updated: 27 Jan, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Oyo Rooms

3.7

Rated by 234 employees for salary & benefits

Operations Manager in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 13 Jun 2023
3.0
 for  Salary and Benefits

Likes

Ontime salary and independency

Dislikes

1. They do not respect tanure. They'll fire you anytime. 2. No job security 3. They don't respect returning mothers 4. They'll hold appraisal and promotion if a lady is pregnant 5. Old timers should be respected

read more
  • Job security - Bad
    +1 more

Local Office Assistant (Denmark) in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 27 Sep 2024
4.0
 for  Salary and Benefits

Likes

The salary is good. The new things are there foe you to learn. Tools and different different software are here to learn.

read more
  • Salary - Good

Dislikes

No job security. Once your requirement is over you will be fired for no reason. Without any notice. Handling management is very pathetic. Don't even know how to behave or talk. Just got promoted and leading team. Overall, rating for work life balance is -10/10. Management play with you whenever your requirement is over. The fost cutting happens by firing the agents. Go on your own risk.

read more
  • Job security - Bad
    +4 more

Guest Relation Executive in Visakhapatnam

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 30 Dec 2022
3.0
 for  Salary and Benefits

Likes

Easy to start career and chance to learn good hospitality services and gain knowledge about handling customer with smooth manner

read more
  • Skill development - Excellent
    +5 more

Dislikes

Salary will not hike properly and not give any allowances and Don't have proper leaves

read more

Central Associate Operations (TL) (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 24 Sep 2023
5.0
 for  Salary and Benefits

Likes

I found every thing great in the company for the International market. What an energy and thought process. Nothing is bad.

read more
  • Salary - Excellent
    +6 more

Dislikes

Layoff are a bit of concern but I was not put through that. Manager was awesome. Salary was great.

read more

Operations Executive in Gurgaon / Gurugram

Customer Success, Service & Operations Department

2.0
  •  posted on 01 Jul 2022
1.0
 for  Salary and Benefits

Likes

- There salary credit system - Manegement process - We are not bound to call SIR or MAM to anyone 🙂 - We get the annual budget for team party 🥳 - No salary deduction for extra leaves taken (if taken) - Flexible Timing - Gym nd canteen Area 👍

read more

Dislikes

- As an employee we have no access to get discount on personal bookings - No appraisal nd benifits (incentives) since 2-3 years - No such gifts received on diwali and other festive season - Not able to balance work nd personal life

read more
  • Salary - Bad
    +6 more
see more salary related reviews

Oyo Rooms interview questions by designations

Business Development Manager (18)Software Developer (15)Demand Manager (10)Business Analyst (9)
View all 215 interview experiences
More about working at Oyo Rooms

Oyo Rooms Salary FAQs

How much does Oyo Rooms pay per year?
The average Oyo Rooms salary ranges from approximately ₹1.1 Lakh to ₹2.5 Lakhs per year for a Guest Relation Associate and ₹65 Lakhs to ₹1 Crore per year for a Vice President. Salary estimates are based on 1.3k Oyo Rooms salaries received from various employees of Oyo Rooms. Oyo Rooms employees rate the overall salary and benefits package 3.7/5 stars.
What is the highest salary in Oyo Rooms?
The highest-paying job at Oyo Rooms is a Vice President with a salary of ₹65 Lakhs to ₹1 Crore per year. The top 10% of employees earn more than ₹19.92 lakhs per year. The top 1% earn more than a whopping ₹52 lakhs per year.
What is the minimum salary in Oyo Rooms?
Minimum salary at Oyo Rooms depends on the role you are applying for. For Guest Relation Executive the minimum salary is ₹1 Lakh to ₹4.2 Lakhs per year, and for Hotel Manager the minimum salary is ₹1.4 Lakh to ₹5.4 Lakhs per year and so on.
What is the salary package for freshers in Oyo Rooms?
The average salary at Oyo Rooms for freshers varies from ₹1 Lakh to ₹3 Lakhs per year for Guest Relation Executive and ₹9 Lakhs to ₹17.5 Lakhs per year for Sde1.
What is the notice period at Oyo Rooms in Customer Success, Service & Operations Department?
According to AmbitionBox, 52% of the Oyo Rooms employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 40% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 525 responses on AmbitionBox in last 2 years.

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Oyo Rooms Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Oyo Rooms is INRunlock blur . Salary estimates are based on 1.3k Oyo Rooms latest salaries received from various employees of Oyo Rooms.

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