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4.3

based on 1.3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Orange Business Genesys Support Engineer salaries in Kolkata

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₹9.6 Lakhs - ₹12.3 Lakhs
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Last Updated: 13 Oct 2020

Genesys Support Engineer salary at Orange Business ranges between ₹9.6 Lakhs to ₹12.3 Lakhs per year for employees with 1 year of experience. Salary estimates are based on 1 latest salaries received from various employees of Orange Business.

Salary related reviews for Orange Business

Full Time

 · 

IT & Information Security Department

5.0
  •  posted on 16 Nov 2023

5.0
 for  Salary and Benefits

Likes

Support to boost to develop personal skill in IT security zone. So far as salary is concern company do not give any chance in respect of crediting the same in account by crediting the same on time. HR and Manager respond positively to cure complaints.

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Dislikes

No chance at all.

Full Time

 · 

Quality Assurance Department

5.0
  •  posted on 26 Aug 2023

5.0
 for  Salary and Benefits

Likes

...hour any day or at any point of time not even on deployment date or any time. 2) Salary and benefit is the only point where Orange should improve. It's Good here but can be improved also take home salary is quite nice. 3) I have worked for 2.5 years and got 2 annual appraisal and 3 out of cycle appraisals. Total 5 in just 2.5 Years. Appraisal are not that good in any of the company world wide, appraisal always depends on the work and quality of work you have done and people or manager recognize your value addition. But it's quite sure that you will get appraisal quite often if you are doing good in the team. 4) Job Security is top notch, I have never seen any layoff yet. There are people who asked to leave the organization but that's only when they are everything literally and doing no work. And going for work spill over again and again continuously. Trust me people enjoy here, if your work depends on other then it might be tough for you otherwise you don't face any issue. 5) They will give chance to enhance your skill, provide training which every pther organization is doing now a days, but one thing is good that you will be given open hand to develop any feature, you are open to choose architecture of solution. You are the king of your work. You are solely responsible but you will get good learning by this activity. But skill enhancement is again depends on project, i was not happy with the pace of my learning so i left the organization. 5) Work satisfaction depends on you, project, people in the team. So i am not going to point it out here. You can reach out to people on LinkedIn and ask them. So you will get a good understanding pf what you will be doing in orange. 6) Culture :- Show me any organization whose work culture or client even match the Orange. Nobody trust me nobody not even google, apple or any organization can match the work culture. This again will be depending on team but from my perspective it was heaven, if i have given chance to join it back on less salary, i would like to join it today itself. I even don't want experience letter of existing organization.

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Dislikes

...r and your communication etc etc. Few thing where orange should improve is :- 1) Salary revision (they were pay master earlier, they should take an try to match their pay scale with the existing market standard) 2) Adopt New Technologies and hire a few architect to improve their internal products. 3) I usually need discussion with the internal clients in france germany etc, People from France and other countries are so nice and some people in India takes advantage of that. By not doing work on time and by delaying the work without reason. 4) I have seen teams who ask timeperiod of 3 month, just for a single rest API(GET). Also people takes 3 days for 1 day of work. Leader and manager should tighten up their belt.

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Research & Development Department

4.0
  •  posted on 18 Jan 2022

3.0
 for  Salary and Benefits

Likes

Good Company,Friendly Members,Mostly France Based Clients,No pressure from the higher authorities,good Job Security.

Dislikes

No Skill Development,Low Compensation,Low Increment,One would fell saturation very soon.

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Engineering - Software & QA Department

3.0
  •  posted on 14 Oct 2021

2.0
 for  Salary and Benefits

Likes

Getting time for self study.

Dislikes

Only 1 to 2 % annual hike, no extra compensation. Policies are not employee centric. No one cares about employees health. Residential engineers and field support engineers are suffering the most in vivid and not getting any special allowance for visiting client site risking life.

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Engineering - Software & QA Department

3.0
  •  posted on 22 May 2021

1.0
 for  Salary and Benefits

Likes

Flexible Timings | Ability to handle multiple projects | Learnt Technical things | work life balance | Good amount of leaves.

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Dislikes

No hike | Little career growth | Less promotion | company not in a good position now | hike deferred by 6 months

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Orange Business Genesys Support Engineer salary in Kolkata ranges between ₹9.6 Lakhs to ₹12.3 Lakhs. This is an estimate based on latest salaries received from employees of Orange Business.